2018-Navigator-Owners-Manual

SYNC™ 3

Voice command issues

Issue

Possible cause

Possible solution

Review the cell phone voice commands and the media voice commands at the beginning of their respective sections.

You may be using the wrong voice commands.

SYNC 3 does not under- stand what I am saying.

Refer to the audio display during an active voice session to find a list of voice commands there. Wait for the system to prompt you before you state your command. You may be speaking too soon or at the wrong time. Review the media voice commands at the beginning of the media section. You may be using the wrong voice commands.

Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince" or "Play song Purple Rain". Make sure you are saying the complete title such as "California remix featuring Jennifer Nettles". If there are any abbreviations in the name, like ESPN or CNN, you have to spell those: "E-S-P-N" or "C-N-N".

SYNC 3 does not under- stand the name of a song or artist.

You may not be saying the name exactly as it appears on your device.

The song or artist name may have some special characters that are not being recognized by SYNC 3.

Make sure that song titles, artists, album, and playlists names do not have any special characters like *, - or +.

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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, First Printing