2003 Best Practices Study

Analysis of Agencies with Revenues Between $500,000 and $1,250,000

4. Multi-line Producers

Average

Top 25%

# Validated Producers

1.7 4.0 0.5

High Low

Average New Comm Produced/Year Average Book Managed (Commissions)

$48,835 $364,935 $88,276

$70,500 $706,102

Average Pay ($)

Average Pay (% of Book Serviced)

24.2%

Producer Summary

Average Commissions in Book

Average New Commissions Produced

$0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000

$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000

Commercial P&C Group L&H Personal P&C

Multi-Line

Commercial P&C Group L&H Personal P&C Multi-Line

Average Top 25%

Average Top 25%

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

2.0 4.0 0.5

High Low

Average Commissions Serviced

$186,190 $34,884

$257,739

Average Pay ($)

Average Pay (% of Book Serviced)

18.7%

Page 33 2003 Best Practices Study

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