© ANZ National Certification Learn More Booklet

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THE CERTIFICATION ONLINE EXAMINATION (MULTIPLE CHOICE/OPEN BOOK)

KEY POINTS When a Certified Case Manager (CCM) application is authenticated and accepted by the CMSA an applicant will be invited by email to undertake the online multiple choice / open book examination as the final step [Stage Three] in the Certification application process. The examination is based on the National Standards of Practice for Case Management, 2013 Edition and National Code of Ethics for Case Management 2013 Edition. All applicants must access these publications during the online examination in order to complete the same. Complimentary copies of both publications are issued as part of the CMCT01 training, however should an applicant apply via Pathway One (1) and chose not to complete the CMCT01 training, access to the e-books is available from the CCM Online Examination Platform. Copies may also be purchased from the CMSA website. Access to the online examination modules is at the discretion of the applicant and is available 24/7 for twelve (12) months from the date of the online application. For the purpose of preparing for the examination the CMSA recommends you take the time to read both the National Standards and National Code of Ethics for Case Management so that you are familiar with the chapters and content of both publications. The CCM Online Examination Platform is a restricted webpage (available to authorised Certified Case Manager™ applicants only) and includes hyperlinks to each of the seven (7) CCM Examination Modules. To access this page an applicant must be logged into The examination has been divided into seven (7) short modules (with either 10 or 9 questions) to assist the applicant to complete the total examination in intervals as time permits. The total time for all seven (7) modules is 136 minutes or 2 hours and 16 minutes. An applicant must achieve 100% accuracy for each module. There are no limitations placed by the CMSA as to the number of times an applicant may re-sit each module. When a module is completed the examination score is sent to the applicant’s primary email address as registered within their online application. In order to track their progress an applicant will need to have access to their primary email account whilst completing the online examination. If an applicant is unable to access their nominated primary email address for any reason please contact the CMSA at certification@cmsa.org.au to nominate a new primary email address. Upon receiving 100% for all modules the successful applicant will receive endorsement as a Certified Case Manager™ (CCM). The successful applicant will be notified by email, their testamur/lapel pin posted to them by Australia Post and details added to the CCM Online Register for public access. The CMSA does not permit the unlawful duplication of the online assessment (full or part thereof). Any individual who is found to have made a copy in any format (i.e. photograph, image, copying text, screen dump, written or verbal etc) for their personal or public use and/or gain will be determined by the CMSA as in breach of the certification process and will incur immediate suspension of their application or cancellation of their certification status. Any such actions are considered a serious ethical breach by the CMSA and may adversely affect any future certification application to the CMSA. THE SEVEN (7) CCM ONLINE EXAMINATION MODULES the website using their CCM username and password (or member login details) as provided by the CMSA. There is a time limit of two (2) minutes applied to each question within each of the seven (7) modules.

CCM ONLINE EXAMINATION MODULE 1 (20MIN) National Standards of Practice for Case Management (3rd Revised Edition, 2013) – Introduction to case management

Multiple choice questions: ten (10)

Reference materials: National Standards of Practice for Case Management (3rd Revised Edition, 2013)

CCM ONLINE EXAMINATION MODULE 2 (20MIN) National Standards of Practice for Case Management (3rd Revised Edition, 2013) – Standard One (1)

Multiple choice questions: ten (10)

Reference materials: National Standards of Practice for Case Management (3rd Revised Edition, 2013)

COPYRIGHT © 2017 Case Management Society of Australia and New Zealand and Affiliates (CMSA)

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C E R T I F I E D C A S E M A N A G E R A U S T R A L I A & N E W Z E A L A N D

The Case Management Society of Australia and New Zealand and Affiliates (CMSA) Certification sets the benchmark of excellence in case management. Certified Practising Case Managers™ (CPCM) and Certified Case Managers (Non Practising)™ (CCMNP) adhere to the CMSA National Standards and National Code of Ethics for Case Management and are recognised for their advanced education, experience, knowledge and skills by their colleagues, consumers and employers.