2017-Fiesta-Owners Manual

SYNC™ (If Equipped)

Voice command issues

Issue

Possible cause(s)

Possible solution(s)

The systemmay not be reading the name the same way you are saying it. Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS.

Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson". Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting. The system works better if you list full names, such as "Joe Wilson" rather than "Joe". Do not use special charac- ters, such as 123 or ICE, as the system does not recog- nize them. If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call J- A-K-E".

AppLink issues Possible cause(s)

Issue

Possible solution(s)

When I select "Find New Apps," SYNC does not find any applications.

An AppLink capable phone is not connected to SYNC.

Ensure you have a compat- ible smartphone; anAndroid with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Addition- ally, ensure your phone is paired and connected to

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Fiesta(CCT)Canada/UnitedStatesofAmerica,HE8J 19A321AAenUSA,Editiondate:201607,FirstPrinting