2017-Fiesta-Owners Manual

SYNC™ (If Equipped)

AppLink issues Possible cause(s)

Issue

Possible solution(s)

SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable. Ensure you have down- loaded and installed the latest version of the app fromyour phone's app store. Ensure the app is running on your phone. Some apps require you to register or login on the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settingsmenu on the phone. Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an "Exit" or "Quit" option, select that then restart the app. If the app does not have that option, you can also manually "Force Close" the app by going to thephone's settings menu, selecting "Apps." then finding the particular app and choosing "Force stop." Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC.

My phone is connected, but I still cannot find any apps.

AppLink-enabled apps are not installed and running on your mobile device.

My phone is connected, my app(s) are running, but I still cannot find any apps.

Sometime apps do not properly close and re-open their connection to SYNC, over ignition cycles, for example.

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Fiesta(CCT)Canada/UnitedStatesofAmerica,HE8J 19A321AAenUSA,Editiondate:201607,FirstPrinting