FLHRA Brochure

CULTURE

Our Team We employ the highest caliber people who embody outstanding work ethic, impeccable character, strong interpersonal skills, and entrepreneurial qualities. The restaurant owner dedicated Account Team consists of over 200 knowledgeable internal and external team members with the authority to quickly solve problems and make decisions. We don’t have all that red tape and layers of management found in large corporations. This frees our team members to provide the best insurance solutions, products, and overall business value. Our Approach At Besnard and FLHRA, we pride ourselves on knowing what great service means for each client. Because each client is unique, the only way to do that is to actually understand a client’s business. As much as we emphasize innovation in our work, we remain unapologetically old-school in our belief that business is all about relationships. Besnard and FLHRA clients work with a dedicated team. Our clients know their dedicated service team by name and even have their mobile numbers, from their Client Manager to the CEO/President. This type of accessibility and partnership drives deep relationships – the way business was meant to be done. Besnard clients are value-focused. This long-term focus is why they have built successful businesses. Besnard and FLHRA understand our clients’ businesses. Our staff members work shifts in client restaurants every year. Working side-by-side with managers and crew members, our team gains true understanding for client challenges and can better direct specific services to the changing environment.

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