TechHire Needs Assessment: Information & Computer Technologies Occupational Survey Analysis, June 2016

worker in lieu of an Associates level worker, 44% would be willing to consider such an appointment, but only for persistently difficult to fill IT positions.

 Difficult to fill. The top two most difficult positions as reported by respondents selecting from the IT occupations listed in the survey are Computer Programmers/Software Developers and Information Technology/Computer and Information Systems Managers.

 Demand for IT Certificates. The most highly desired and required IT certification was for Microsoft ® technologies. The second most desired IT certification vendors were reported as: Cisco ® , PMP ® , and Oracle ® . Given the analysis on degree demand, it may be safe to infer that certification alone may not be enough to secure employment and that industry certifications are complementary to either a related technical Bachelor’s or Associate’s degree. Acknowledgements This survey was a collaborative effort with several agencies: Monroe Community College’s Economic & Workforce Development Center, the Greater Rochester Chamber of Commerce, the City of Rochester, and Digital Rochester. The survey was distributed to the Economic & Workforce Development Center’s business and industry database, as well as to targeted lists provided by the Greater Rochester Chamber of Commerce and Digital Rochester. Level 7 Market Research, a third party research partner, distributed a second version of the survey to a targeted list purchased from the Rochester Business Journal. Project Direction was provided by Todd Oldham, Vice President of Monroe Community College’s (MCC) Economic Development and Innovative Workforce Services (EDIWS) division. Angel Andreu, Director of Institutional Research collaborated Mr. Oldham with survey development, administration and analysis. Additional survey development, administration, and report development support was provided by Kristin Sine-Kinz, Director, Marketing Operations, EDIWS.

Economic & Workforce Development Center, Monroe Community College Page 2