Worldline - Registration Document 2016

Corporate and social responsibility report Annex III - Being a responsible employer

Welcome Pack and the publication of internal and international Iberia and some actions have been implemented like the elaborate action plans to improve the wellbeing in Worldline results, four volunteer Work Groups have been created to to work independently. After presenting the GPTW survey employees to improve their work life balance and engagement Also, remote working proposals have been proposed towards job positions to improve mobility. WorldlineAPAC Promotion and encouragement of social volunteering activities needy families. organization where they cooked, packed and deliver food to employees have volunteered to help a non-profitable have been put in place. For instance, in Worldline Singapore, trained by Worldline staff. Company arranged boot camps for fresh graduates that were for oncoming projects, for example in Worldline China the has engaged interns to join the Company and built a talent pool relationship with universities has taken place and the Company capacities. In parallel to this, promotion of continuous been completed and helped managers to develop their work processes. The program Lead@APAC for managers has with more knowledge to create added value to their current In addition to this, a training calendar has been set to equip staff groups that help to understand the everyday reality and the management; identify areas for improvement, which are then presented to addressed effectively. It consists of around ten working employees to speak up so that their concerns can be the Company; regularly informed about latest events and other changes in communication with the employees as the participants are These working groups represent a special channel for to address issues in the wellbeing@worldline program. More than 110 volunteers have joined these working groups ● order to share information about the results of Great Place regular basis in response to requests from managers in to Work ® and what they mean; Great Place to Work ® , or GPTW Workshops, are held on a ● the support received from management; presence and closeness of the HR teams to employees and Working groups are therefore also organized to discuss the ● TO and those of Worldline senior management where Gilles entity, meetings to present the strategic guidelines for the between Claude France and the Technical Operations (TO) A number of roadshows have been set up: general meetings ● The purpose of the bottom-up initiative is to encourage ● venture; Ces 3 paragraphes n'existent pas dans la version employees to present the new equensWorldline joint Grapinet and Marc-Henri Desportes brought together all the fraçaise Worldline sites, and various competitions; month, they organize after-work gatherings at all the promote the notions of sharing and networking. Every and employees younger than 30 that was formed to Fresh Connection is a group consisting of trainees, interns ● Worldline France

and spaces for employees to make a pause. accommodations by replacing chairs, set up coffee machines Argentina locations and the Company has improved offices There is also the monthly birthday celebration in all Worldline’s Worldline Belgium own teams that have been actively followed resulting in quick Heads of Departments to set up specific action plans for their Wellness Week and the Accolade celebration, Worldline asked all practices were kept such as News & Fun Events, the Sports & approach than in the previous years. Although successful For 2016, the accent has been put on a more diversified wins as well as larger transformations. Worldline Germany topics and address questions to the CEO. Also, plenary random basis for having breakfast together, share business Every month, the German CEO invites 10 employees on a meet in an informal and friendly atmosphere. inform employees on important topics and to have fun and management team shared strategies and projects held to information sessions and after works were organized where the environment, Tools & Processes, Diversity. Management & Responsibility, Enthusiasm & Appreciation, Work survey in order to improve work ambiance. These groups are: order to work on critical issues of the results of the GPTW In addition to this, five working groups have been organized in WorldlineUnitedKingdom A dedicated resource and budget has been put in place in order Some of them are: to implement initiatives that meet employees’ expectations. personal life events; to have informal discussions with employees and share least one roundtable session at each UK site each half year The commitment from the Executive team to undertake at ● community; least one day per year dedicated to help their local The commitment to permit each staff member to take at ● covers topics such as diversity, innovation, digitalization and The implementation of a training month in September that ● life hacks at work; their efforts in H1 2016. for important dates and a pizza party to thank all staff for Various small initiatives like redecoration of building interiors ● employees’ wellbeing: Many initiatives have been set up in order to improve WL” that aims to publish weekly newsletters and to improve and there is also a BlueKiwi Community “Iberia Communication every two months in order to share information with employees In terms of communications, CEO breakfasts are organized Regarding the Equality Plan, the Company has implemented a communication within the Company about new projects. guide to the use of Non Sexist Language and the sponsoring of “Women Techmakers” events. Worldline Iberia

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Worldline 2016 Registration Document