Worldline - Registration Document 2016

A

Corporate and social responsibility report Annex III - Being an ethical and fair good player in business

2016 Perimeter

Worldline

2015 Perimeter

2015 2014 employee Per

revenue Per

employee Per

revenue Per

2016

GRI code KPI Name

AO11

Collaborative technologies development (Zero email) Percentage of active Community users

27% 6% 11% 85% - 28% 50% 26% 85% - 60% 27% 37% 85% -

100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% -

Percentage of Collaborative Communities Percentage of Dormant Communities Number of active users in Communities communities Total number of collaborative working

1,800 474 825

85% -

218 271 285 472 146 410 787 539 1,113

85% - 85% - 85% - 85% -

Number of Dormant communities Total number of communities

Internal emails sent per week per mailbox

-

-

77

Exclusions: AO16: On the Global absenteeism rate exclusion of Germany, Netherlands, India, Chile, Taiwan and Belgium; GRI 404-3: Exclusion of Germany and Austria; ● GRI 405-1: disabled people: exclusion United Kingdom. ●

not part of this year’s reporting. Worldline’s scope of coverage has decreased from 100% to 85% because EquensWorldline employees have been included even though they are *

Being an ethical and fair good player in business A.4

Socioeconomic Compliance] and [GRI 419-1] Ethical excellence withinWorldline [GRI 205-2] [GRI 103-2

A.4.1

A.4.1.1

[GRI 205-3] and [GRI 419-1] Compliance [GRI 102-33] [GRI 102-34]

A.4.1.1.1

Compliance governance

continued in 2016. It is also applicable to Worldline. group Executive Committee and implemented in 2015; this Improved compliance governance was approved by the Atos This governance aims to achieve the three following objectives: priorities of the Compliance program, as defined by the Compliance Steering Committee focuses on strategies and through the Group Compliance Steering Committee. The An even stronger connection to the top management ● Group Legal Compliance Team, and is led by the Atos group Worldline Chief Compliance Officer; this program, which is under the responsibility of the Chief Compliance Officer. Worldline is also entitled to lead cross-functional approach in the Operational Compliance operational entities within Worldline and increased A stronger involvement of operations through the different ● focuses on cross-functional compliance actions; Compliance Officer, the Operational Compliance Committee Committee of the Atos group: Chaired by the Group Chief their prominence, in order to improve the consistency of the the GBU Compliance Committee meetings and maintain year. The objective for 2017 is to maintain the frequency of local Compliance Committees were launched the previous up GBU Compliance Committees within local operations. All Implementation of a global compliance approach by setting ●

adhere to a number of requirements in the countries in which it subcontractors of credit institutions, the Group is required to and in particular to the activities of payment institutions and controls and reporting rules. operates, especially as pertains to its IT infrastructure, internal In order to comply with regulations applicable to its business exposed countries) tend to be more and more demanding In addition, national regulations and customers (including in Worldline deployed an effective compliance program, which is ensure efficient compliance. To reduce and prevent these risks, regarding the compliance processes and procedures in place to is provided via a Group Services Agreement (along with other Atos group’s Compliance team for all compliance matters, which group. In particular, Worldline benefits from the assistance of the to a large extent based on the program developed by the Atos financial services, legal services, etc.). acquisitions, internal control, human resources, innovation, support function services, e.g. management, sales, mergers and In 2016, any significant fines for non-compliance [GRI 419-1] and Worldline. any claims related to corruption [GRI 205-3] were reported for

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Worldline 2016 Registration Document