FlyQ Pilot's Guide

Troubleshooting

Suggested Preflight Setup

Before you fly, we suggest the following as a way to make sure that other apps aren't using memory which could affect FlyQ:

1. Restart FlyQ EFB

 Press the Home button on the device (the one physical button on the front) to get to the home screen.  Double-press the Home button to bring up the list of running apps at the bottom of the screen. You should see FlyQ EFB.  Find the "card" that shows FlyQ EFB and swipe it up, as if you were flicking something away. This closes FlyQ EFB.  Press Home again to hide the list of running apps.  Start FlyQ EFB again by tapping its icon.

2. Reboot your iPad or iPhone

 Press and hold the Power switch (side or top of the device) and the Home button (on the face of the iPad/iPhone) for a few seconds. If you do this right, the device will shut down immediately with no further prompts. Note : For the iPhone X, press and hold the Power button at the Volume Down button at the same time.  After it goes off, press the Power switch again to restart the device.

Then, if you're using an external ADS-B or Bluetooth GPS (like the Dual 150/160, Bad Elf, or Garmin GLO):

4. Turn Airplane Mode ON to disable all wireless features. 5. Turn just Bluetooth ON for a GPS or turn just Wi-Fi ON for most ADS-B units (except the Dual XGPS 170 or 190 which use Bluetooth). 6. For a Wi-Fi based device, connect to the Wi-Fi network with a name like your device. For a Bluetooth device, ensure that the iPad/iPhone is paired with the device.

FlyQ EFB cannot find my current location

When you first ran the app, the operating system asked if you wanted to allow FlyQ EFB to use Location Services . If you said No , the app would not be able to access the GPS. You can check and change this if necessary:

 On the iPad or iPhone, tap the Settings icon  Tap Privacy  Tap Location Services  Ensure that Location Services is ON

FlyQ EFB Pilot’s Guide

Version 3.0 (2/8/2018)

Page 143