Exchange Bank Business Digital Banking User Guide

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Establishing Rights to Access Accounts............................................................................. 37 Deleting a User Role....................................................................................................38 Cash Management Recipient Overview......................................................................................................39 Part 1 of 4: Adding a Recipient............................................................................................ 40 Part 2 of 4: Recipient Account Detail.................................................................................. 41 Part 3 of 4: Beneficiary FI Detail. ........................................................................................ 42 Part 4 of 4: Intermediary FI Detail...................................................................................... 43 Editing a Recipient.......................................................................................................44 Editing a Recipient’s Templates.......................................................................................... 46 Deleting a Recipient....................................................................................................47 Payment Template Overview.....................................................................................48 Creating a New Payment or Template......................................................................49 Part 1 of 6: Selecting a Transaction Type.......................................................................... 49 Part 2 of 6: Info & Users...................................................................................................... 50 Part 3.1 of 6: Single-Recipient & Amount.......................................................................... 51 Part 3.2 of 6: Multiple-Recipients & Amounts .................................................................. 55 Part 4 of 6: Importing a File into a Template ................................................................... 58 Part 5 of 6: Account.............................................................................................................. 59 Part 6 of 6: Review & Submit............................................................................................... 60 Viewing, Approving or Canceling a Transaction......................................................62 Single Transaction................................................................................................................ 62 Multiple Transactions.......................................................................................................... 63 Editing or Using a Template.......................................................................................64 Deleting a Template....................................................................................................65 Payment From File......................................................................................................66 ACH File Upload...........................................................................................................68 Mobile Authorizations. ...............................................................................................69 Positive Pay Introduction.................................................................................................................71 Add a Check Confirmation.........................................................................................72 Managing Exceptions..................................................................................................73 Advanced Positive Pay Introduction.................................................................................................................75 Quick Exception Processing.......................................................................................76 To Upload an Issued Check File.................................................................................78 Manually Enter a Check..............................................................................................79 Void a Check.................................................................................................................80 Managing Exceptions..................................................................................................81 Issued Check File Processing Log..............................................................................83

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