DERICHEBOURG - Universal registration document 2018-2019

1

CSR report (serving as statement of extra-financial performance) Being a committed employer

HR digital document management: currently, the digital transformation is impacting companies and individuals, in all areas and sectors, leading to major upheavals, in terms of internal reorganization, data processing and even new occupations. In the human resources sector, digitalization concerns all processes: pay slips, employee files, processes such as electronic signatures, voting tools, grouping of company agreements, the BDES (economic and social database), recruitment, training, skills management, etc. The gradual transfer of these human resources processes to dedicated software or platforms leads to time savings and higher productivity and will enable better communication. The HR digital safe enables HR document distribution (pay slips, HR letters, information documents, etc.) to be dematerialized for employees in secure, free digital safes, available “for life”. Labor relations Derichebourg Group endeavors to maintain a high quality social dialog with its social partners; This is an essential factor for the smooth running of the Company. 43 agreements were reached on the following issues: remuneration, social dialog, work organization, health and safety and diversity. Derichebourg Multiservices was confronted with industrial action for better working conditions, the generalization of a 13 th  month of salary and the application of the so-called “Macron” bonus for purchasing power. These local movements had limited impact on the structure.

Derichebourg Évolution Formation The professional training center created in 2008 offers level-IV and level-V diploma courses open to everyone (job seekers, employees, people seeking vocational retraining, temporary employees, and workers with disabilities). The training center is increasingly focusing on the specialization of the aeronautics sector by studying all training possibilities: continuous training, diplomas, qualifications, retraining. The training center is based in Toulouse and Île-de-France, and is accredited to provide its training within external companies. Promoting employment and developing 1.4.3 human capital Committing to employment quality The Company wants to ensure that its employees are fairly rewarded and that their rights are respected. The Group is engaged in a continuous improvement process in order to ensure good pay and provide guarantees in the drafting of employment contracts. The main focus of this process is the professionalization of the teams. A Shared Service Center (SSC) allows optimum payroll processing by teams of experts. The Group has opted to modernize its human resources strategy by deploying the “HR Facility” solution to simplify the everyday life of each employee via several tools: the ForYou employee portal enables the employee file to be updated p and his/her requests managed; the dematerialization of pay slips and the implementation of a digital p safe; the electronic signature of contractual HR documents. p

Environmental Services

Business Services

Holding companies

Total

2019

2018

2019

2018

2019

2018

2019

2018

Number of strike days

2

46

255

34 12

0 0

0 0

257

80 18

Number of regulated agreements

25

6

18

43

Under the program dedicated to the quality of life at work and the prevention of psychosocial risks, management is introducing a conflict management procedure for all Company employees irrespective of role or level. This procedure is applicable to any situation in which an employee feels “victimized” (through discrimination, mental harassment, sexual harassment, sexist behavior, incivilities, insults, intimidation or threats) by colleagues, superiors, or even employees

from an external company with whom they are in permanent contact

through their work.

The “Quality of Working life” survey is part of the continued diagnostics held every two years to detect and analyze psycho-social risk factors within Derichebourg Multiservices. 83.9% of employees declared that they were satisfied or very satisfied with their general level of well-being.

Organization of working hours

Environmental Services

Business Services

Holding companies

Total

2019

2018

2019

2018

2019

2018

2019

2018

Employment rate for non-managerial staff

96.3% 97.6% 61.3% 60.0% 97.3% 100.0% 65.5% 70.2%

DERICHEBOURG p 2018/2019 Universal Registration Document 35