DERICHEBOURG - Universal registration document 2018-2019

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CSR report (serving as statement of extra-financial performance) Report by the independent third party organization on the consolidated statement of extra-financial performance set out in the management report

Appendix 1: information considered to be the most significant

Employee information

Quantitative information (including key performance indicators)

Qualitative information (actions or results)

Derichebourg employee work accident frequency rate (no. / million hours worked) Number of workplace accidents affecting temporary workers (excluding Group temporary workers) Number of fatal workplace accidents Fulfilment rate of annual interviews (managers and employees/technicians/supervisors) Number of employees meeting job requirements (managers and employees/technicians/supervisors)

The rollout of the health and safety policy and the accident reporting tool Actions implemented for recruitment and skills management (annual interviews, internal mobility, HR Facility tool)

Environmental information

Quantitative information (including key performance indicators)

Qualitative information (actions or results)

Fuel management measures, deployment of the AlertGasoilTM tool and eco-driving training shares Measures to manage neighbors’ complaints Measures to limit the quantity of shredder residue

Fuel consumption (liters/100 km) Percentage of complaints from neighbors prior to processing (%) Percentage of shredder residue sent to sectors other than landfill (%)

Societal information

Quantitative information (including key performance indicators)

Qualitative information (actions or results)

Deployment of the Anti-corruption Code and Ethics Charter, training of employees exposed to instances of corruption and the introduction of a whistle-blowing system Actions undertaken as part of the service excellence process (implementation of the road map and training initiatives)

Proportion of exposed employees receiving ethics training (%) Proportion of alerts received and processed (%) Average customer satisfaction rate

DERICHEBOURG p 2018/2019 Universal Registration Document 56