City of Surrey 2017 - 2021 Financial Plan

Surrey Public Library

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2016

Budget 2016

Division

2017 1 2018

2019

2020

2021

# of visits made to library locations and library website (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (Education & Culture ) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture )

4.29M

4.19M

4.25M 4.28M 4.31M 4.34M 4.37M

4.90M

4.71M

5.00M 5.05M 5.10M 5.15M 5.20M

Public Services

120,000

155,442

139,000 151,000 165,000 180,000 196,000

# of online access points available on library premises (Inclusion)

234

234

236

238

240

242

245

Administrative Services

% of new customers signed up on email notification (Ecosystems)

62%

62.1%

63%

64%

66%

68%

70%

1 Budget figures from 2017 to 2021 have been revised to more accurately reflect current data and trends.

2017-2021 FINANCIAL PLAN

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