Chinwag

You Made A Difference

Going the extra mile Everybody benefits when somebody goes a little beyond the call of duty to help out patients or colleagues. If you know someone who has done something which makes life just a little bit better for those around them, nominate them for a ‘You made a difference’ award.

February 2018 The finance team The finance team supports

Dwain Bryan, support manager, said: “I feel Linda deserves this award as recognition of her continued professionalism her kindness and dedication to all who access the service. Linda has always gone above and beyond to ensure customer satisfaction and for this cannot thank you enough. Keep up the good work.” April 2018 Nicola ‘Nikki’ Doherty, sister, oncology critical care unit Her nominee said: “Nikki is an absolutely incredible nurse. My partner was told on 6th Jan that he had just a couple of days to live. Nikki held his hand as we got the news and spent a long time helping us to understand the news. She hugged him and comforted me and made me feel strong enough to withstand the storm. “She went above and beyond her role, as within six hours of getting the news, she had made lots of phone calls and located a registrar to come and perform a marriage ceremony. She made Tom’s dying wish come true and gave me the hugest gift ever in being able to call him my husband. Her love and care made one of the worst days bearable.” Hazel Evans, senior sister, said: “Nicky’s caring nature is clearly evident to her patients, relatives and colleagues. She demonstrates great compassion for her patients and relatives and always strives to deliver the best possible care at all times, with the patient at the heart of everything she does. As her colleague and friend, I feel very inspired by her empathy and enthusiasm to constantly improve patient experience. Nicky has touched many lives and it is wonderful that she has been formally recognised for this.”

the Trust in all aspects of financial management and governance. This includes everything from paying suppliers, to recovering income from commissioners, to providing commercial advice on capital schemes, to organising staff travel. Corporately the finance team leads financial governance arrangements in the Trust, and manages financial systems. These are integral to the delivery of patient care and the smooth running of services. Karen Hollins, assistant director of finance, said: “This award recognises the commitment and dedication of all finance colleagues. Although we do not directly support patient care, we like to think that we have a positive impact on how well the Trust operates and the benefits this brings to patients, their families and colleagues. March 2018 Linda Roberts, hospital transport coordinator In the past four years since joining The Christie transport department Linda has worked very hard to deliver a professional service while attending to each patients needs with such care and affection as though they were each a member of her family.

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