Bank of Tennessee Business Online Banking Resource Guide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................8 Users........................................................................................................................................ 8 Subsidiaries............................................................................................................................. 8 Recipients................................................................................................................................ 8 Business Online Banking Transaction Types ..................................................................... 9 Transaction Type Overview..........................................................................................9 Users Overview............................................................................................................10 User Management Overview.............................................................................................. 11 Adding a New User .............................................................................................................. 12 Part 1 of 5: Establishing Transaction Type Rights............................................................. 13 Part 2 of 5: Disabling a Transaction Type.......................................................................... 14 Part 3 of 5: Editing Approval Limits for a Transaction Type............................................ 15 Part 4 of 5: Establishing Rights to Access Features.......................................................... 16 Part 5 of 5: Establishing Rights to Access Accounts......................................................... 17 Editing an Existing User’s Rights................................................................................18 Deleting a User............................................................................................................19 Recipient Overview......................................................................................................20 ACH Only- Part 1 of 2: Adding a Recipient......................................................................... 21 ACH Only- Part 2 of 2: Recipient Account Detail............................................................... 22 ACH & Wire- Part 1 of 4: Adding a Recipient..................................................................... 23 ACH & Wire- Part 2 of 4: Beneficiary FI Detail................................................................... 24 ACH & Wire- Part 3 of 4: Intermediary FI Detail................................................................ 25 ACH & Wire- Part 4 of 4: Recipient Account Detail........................................................... 26 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient.................................................. 27 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail................................................. 28 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail............................................. 29 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail......................................... 30 Wires Only (International)- Part 1 of 4: Adding a Recipient............................................. 31 Wires Only (International)- Part 2 of 4: Beneficiary FI Detail........................................... 32 Wires Only (International)- Part 3 of 4: Intermediary FI Detail....................................... 33 Wires Only (International)- Part 4 of 4: Recipient Account Detail................................... 34 Wage Garnishment (ACH)- Part 1 of 2: Adding a Recipient............................................. 35 Wage Garnishment (ACH)- Part 2 of 2: Recipient Account Detail................................... 38 Editing a Recipient.......................................................................................................39 Editing a Recipient’s Templates.......................................................................................... 40 Deleting a Recipient....................................................................................................41 Payment Template Overview.....................................................................................42 Creating a Template....................................................................................................43 ACH Batch.............................................................................................................................. 44 ACH Collection...................................................................................................................... 46