Star One Credit Union A Quick and Easy Guide to Online Banking

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Getting Started	6
New User Enrollment	6
First Time Login	11
Logging In After the First Time	13
Logging Off	14
Retrieving a Forgotten User ID	15
Resetting a Forgotten Password	16
Unlocking an Account	18
Security	21
Protecting Your Information	21
General Guidelines	21
Login ID and Password	21
Fraud Prevention	21
Settings	22
Editing Personal Information	22
Adding a Phone Number	24
Device Management	25
Blackout Period	26
Adding a Membership	26
Editing Your Address	27
Deleting a Membership	28
Managing Account Settings	29
Create an Alert	30
Edit an Alert	31
Delete an Alert	32
Changing Your User ID	33
Changing Your Password	34
Setting Up Security Q & A	35
General Information	36
Tips & Tricks Overview	36
Membership Overview	37
Accounts & Cards Overview	38
Viewing Account History	39
Moving Money	40
Transferring Funds	40
My Accounts	40
One Time Transfers	42
Scheduled Transfers	43
Editing Scheduled Transfers	43
Deleting Scheduled Transfers	44
Transfer History	44
Services	45
FICO Score	45
Booking an Appointment	46
Travel Notification	49
Interest Rates and Alerts	50
Stopping a Check	51
Stopping a Series of Checks	52
Stop Check History	53
Check Reorder	54
Card Operations	55
Activate Card	55
Block/Unblock Card	56
Financial Tools	57
Additional Features	58
Deposit a Check	58
Deposited Check History	59
Opting In For Electronic Delivery	60
Online Forms	61
Sending a Message	62
Text Banking	63
Star One Information	64
Assistance	64
Contact Information	64
Star One Phone Representative Hours	64
ABA/Routing Number	64
Mailing Address	64

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