Star One Credit Union A Quick and Easy Guide to Online Banking

16

Getting Started

Resetting a Forgotten Password If you happen to forget your password, you can easily reestablish a new one from the Star One Home Page—no need to call us! All you need to do is provide additional information including your birthday, zip code and secret identifier.

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1. Click the “Login Assistance” link below the Login box. 2. Click the “Forgot Password” link below the Login box. 3. Enter your membership number and User ID. 4. Click the Next button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

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Note : You may not be able to change your password if your account is locked or if you are resetting your password from an unregistered device.

Getting Started: Resetting a Forgotten Password

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