Complaints e-Book

Once viewing access is granted, it does not expire. It is the responsibility of the complaints users at the agency to manage who has this extra level of access to their complaint. Viewing access can be removed at any time. See Removing Access to a Complaint for more information.

Need more help? Contact the Regulatory User Group at 1-800-699-0911 or by email at rug@csbs.org.

Updated: 6/11/2021