2019 Best Practices Study

AGENCIES WITH REVENUES OF:

MEDIAN

<$1.25M $1.25-$2.5M $2.5-$5M $5-$10M $10-$25M >$25M

REVENUE GROWTH BY LINE OF BUSINESS: Commercial P&C Renewal Business

90.0% 17.5%

94.2% 11.6%

95.9% 10.9%

94.8% 10.3%

91.6% 12.0%

115.0%

New Business

13.5%

Acquired Business

0.0%

0.0%

0.0% 7.5% 6.9%

0.0% 6.4% 6.4%

0.0% 7.0% 6.7%

0.0% 6.9% 7.5%

TOTAL GROWTH ORGANIC GROWTH Bonds/Surety Renewal Business

12.2% 12.2%

10.0%

9.9%

1.0% 0.0% 0.0%

8.3% 0.0% 0.0% 1.1% 1.1%

48.2% 19.0%

41.1% 14.1%

45.6% 29.8%

78.3% 22.5%

New Business

Acquired Business

0.0% 5.9% 5.9%

0.0%

0.0% 7.9% 7.9%

0.0%

TOTAL GROWTH ORGANIC GROWTH Personal P&C Renewal Business

11.8% 11.8%

14.4% 14.4%

10.7% 10.7%

90.7% 14.1%

94.4% 12.2%

93.8%

94.5%

95.2% 10.8%

94.8% 10.8%

New Business

9.6% 0.0% 6.6% 6.5%

8.7% 0.0% 5.4% 5.2%

Acquired Business

0.0% 7.2% 7.0%

0.0% 6.4% 6.4%

0.0% 7.4% 5.4%

0.0% 5.3% 4.9%

TOTAL GROWTH ORGANIC GROWTH Group Medical Renewal Business

* * *

* * *

85.1%

97.0%

91.3% 12.8%

93.0% 12.6%

New Business

3.2% 0.0%

9.8% 0.0% 8.9% 8.9%

Acquired Business

0.0% 9.2% 6.0%

0.0% 7.1% 7.1%

TOTAL GROWTH ORGANIC GROWTH All Other Group Renewal Business

7.4% 7.4%

-3.8% -3.8%

10.8% 11.3%

* * *

* * *

* * *

76.5%

89.3% 14.7%

86.0% 12.7%

New Business

6.2% 0.0% 6.8% 6.8%

Acquired Business

0.0% 8.3% 7.8%

0.0% 5.4% 6.1%

TOTAL GROWTH ORGANIC GROWTH Individual L/H/F Renewal Business

-6.6% -6.6%

2.9% 2.9%

3.0% 5.9%

* * *

* * *

42.0% 32.9% 0.0% 1.5% -1.6%

56.3% 21.1% 0.0% -1.5% -1.2%

33.9% 28.7%

67.0% 19.3%

New Business

Acquired Business

0.0%

0.0% 3.2% 3.2%

TOTAL GROWTH ORGANIC GROWTH

0.0% 0.0%

3.1% 3.1%

-12.6% -12.6%

*Insufficient Data

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