Hydrant Meter Accounts-Training Manual

Hydrant Meter Frequently Asked Questions

Q : How do I go about getting a hydrant meter? A : There is a $500 deposit. There are also three types of rentals; daily, monthly, and yearly. Hours of operation for rentals are 8:00am-3:45pm Monday thru Friday Daily Rentals: $10/day plus water usage Monthly rentals: $280/month plus water usage Yearly Rentals: $1500/year plus water usage (to be paid at time of rental) Water Usage: $6.40/748 gallons or 1ccf

Q : What type of payments do you take? A : Check (Made out to the City of Raleigh), Money Order, Visa, or MasterCard

Q : Will my card be charged or will it be held? A : The card will be charged the $500 dollars at the time of the rental.

Q : Will I get my deposit back? A : The deposit will be applied to the final bill. If there is a credit, a check will be mailed within 30 days. If there is a remaining balance, a bill will be mailed. Q : What do I need to bring when renting a meter? A : You need to bring the Federal Tax ID number or Social Security number, the Billing Address, and the Service Address (where the meter will be) Q : Where can I use the meter? A : The meter can be used in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon. Q : Will I need to bring my meter in every month to have it read? A : No, An email will be sent on the last day of the month. You will have until the 7 th to turn the readings in via email, fax, or phone. Q : For daily accounts: How will you bill me? A : We obtain a reading when the meter is rented. We then obtain a reading when the meter is returned.

Q : Can I use a hydrant meter to fill my pool

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