General Terms & Conditions | Leonardo Royal Munich

VI. Providing, handing over and vacating rooms

1. Unless otherwise agreed in the individual case, the Client cannot claim that particular rooms are provided within a category of rooms. 2. Booked rooms are available to the Client from 03.00 o'clock p.m. on the agreed day of arrival. The Client cannot claim that the rooms are made available at an earlier time. 3. The rooms should be made available to the Hotel vacated on the day of departure until 12.00 o'clock a.m. at the latest. Should the rooms be vacated later, the Hotel shall be entitled (beyond the damage incurred through this) to charge for the additional use of the room until 06.00 o'clock p.m. 50% and from 06.00 o'clock p.m. 100% of the full room rate, i.e. of the respective applicable daily rate. It is up to the Client to prove to the Hotel that it has suffered no or an essentially smaller damage. It is up to the Hotel to prove a greater damage. 1. A contractual or non-contractual liability of the Hotel for damages does only exist if such damage is caused by gross negligence or intentionally. The Hotel is liable for culpably injuring an individual's body, life or health caused even by slight negligence. Additionally, the Hotel is even liable for a slightly negligent violation of a material obligation of the agreement however, the amount is limited to such pecuniary prejudice that the Hotel should have foreseen as a result of such violation at the time when concluding the agreement. The Hotel is fully liable for culpably injuring an individual's body, life or health. The same applies to possible claims arising from the Product Liability Law. The limitation of liability does even apply to possible personal liability of the Hotel's bodies, employees or agents. The Client is committed to contribute that what can be expected of him in order to keep a possible damage low. As for the rest, the Client is committed to remind the Hotel in good time about the possibility that an exceptionally great damage may develop . 2. If a parking place is made available to the Client in the hotel-owned garage or on the car-park (even for consideration), no contract of deposit is reached. The Hotel's liability is determined according to the respective parking terms of the Hotel. 3. The Hotel carries out wake-up requests with greatest thoroughness. The Hotel's liability is determined according to Sub-clause 1 above. 4. Messages, post and consignments for the Client are treated with greatest diligence. The Hotel is not liable for the delivery, the storing and (on request) for the forwarding (for consideration) of the same. The Hotel's liability is determined according to Sub-clause 1 above. VII. Liability

VIII. Limitation

Claims (except for damage claims) against the Hotel are subject to a limitation period of one (1) year starting from the knowledge-dependent regular period of limitation. Damage claims against the Hotel are subject to a (knowledge-independent) limitation period of five (5) years. The aforementioned curtailments of limitation do not apply to claims caused by intentionally or negligently injuring one's life, body, health or freedom or to other claims that are based on an intentional or gross negligent breach of duty by the Hotels or on an intentional or gross negligent breach of duty by its legal representatives or its agents .

IX. Final provisions

1. Amendments of and supplements to the agreement or to these Terms and Conditions should be done in writing.

2.

Place of performance and of payment is the Hotel's seat.