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All contents herein Text and Photos are the exclusive property of Jantz Supply, Inc., unless contributed by the manufacturer, and may NOT be reproduced in ANY form for any purpose without the express written permission of Jantz Supply. Copyright© 2013 - ALL RIGHTS RESERVED Located 3 Miles off Interstate 35 at the intersection of Hwy 7 and 77 South. Easy turn- around for trucks. Open Monday thru Friday 9 a.m. to 5 p.m., Saturday by appointment. We are closed: New Years Day, Memorial Day Independence Day, Labor Day Thanksgiving Day, Christmas Day We look forward to serving you soon! All Government laws, rules, policies, prohibitions, etc. concerning any and all products are the sole responsibility of the customer. Jantz Supply does not have access to this information. We can not and will not be responsible for any fees, duties, currency exchange, damage, loss or confiscation by any private or government agency for any reason what so ever. It is your sole responsibility to obtain this information from your local, state, federal and other agencies before ordering. We will process all orders placed with true and accurate product information as required by the transporter. NO EXCEPTIONS. VISIT OUR SHOWROOM: MINIMUM ORDERS Every order is important, whether you need one item or thousands, we have no minimum order. We appreciate your business. SHIPPING CHARGES Our current flat rate shipping charge is $9.95 per order plus $1.00 for each $100.00 of merchandise ordered. This includes orders that can be shipped via UPS ground or USPS Priority Mail (Our Choice) 48 contiguous states only. Machinery and equipment weighing 25 lbs or more do not qualify. Due to current carrier fuel charges we reserve the right to adjust shipping charges as necessary. All foreign shipments and special orders are subject to additional shipping charges. Foreign orders where insurance is not available are sent at customer’s risk. Call or Email for current shipping rates. PRICING Every effort is made to maintain the prices listed, however, due to the fluctuating economy, all prices are subject to change without notice. We cannot be responsible for typographical errors, if in doubt call or email. If you find an error, we would appreciate you contacting us so corrections can be made. WARRANTIES All tools and accessories are warranted to perform as advertised. Many items carry a manufacturer’s warranty. If any item is received defective, contact the manufacturer according to warranty instructions. They will instruct you on returning the item for repair or replacement. We will offer assistance if necessary, we cannot change the policy of the manufacturer. JANTZ SUPPLY offers no other warranty expressed or implied. LAWS AND REGULATIONS
We accept only U.S. funds: money orders, credit and debit cards; MasterCard, Visa, American Express, Discover and Pay-Pal. Checks are held to clear. A $50.00 fee will be charged for all returned items. COD available by UPS ground only: COD fee's will be added to invoice total, money orders required, no checks or cash. Do Not send cash in the mail. CUSTOMER SERVICE Our knowledgeable staff will be glad to assist you with questions concerning products we offer. We want you to know what you will be getting, how it works. If we do not know the answer, we may be able to tell you where the information can be found. Many books and videos are available in our catalog to help with knife making, leather craft, gunsmithing, machining and more. The ultimate decision of suitability of any product to perform a given task is up to the customer. We cannot be responsible for the choice you make as to the suitability of any item to meet your requirements. DAMAGE Every effort is made to insure your package arrives in perfect condition. It is your responsibility to inspect all packages for any visible damage before acceptance. DO NOT ACCEPT PACKAGES WITH VISIBLE DAMAGES. Unless opened and inspected in the presence of the shipping agent. If you find damage you MUST follow these steps. 1. KEEPALL BOXES AND PACKING. 2. REPORT DAMAGE TO CARRIER. 3. FILE CLAIMWITH CARRIER. 4. CONTACT JANTZ SUPPLYWITH YOUR CLAIM NUMBER FOR REPLACEMENT. RETURNS You have 10 days to inspect your order. If not satisfied, call for a return authorization. We will exchange or issue store credit, youmust pay all shipping charges involved. A restocking fee will apply. Each item returned must be unused, unaltered and resalable. No used merchandise will be accepted. Books, Videos, Machinery and Parts are sold on a non-returnable basis. Return without a return authorization number printed on the box and the original invoice will be refused. “THIS IS NOT WHAT I ORDERED” Our goal is to process your order quickly, completely and accurately. Problems are minimal, but mistakes do happen. Please check your order immediately upon receipt. If a discrepancy is noted, contact us immediately, we will check original documentation to see what happened. Often we find a customer has overlooked the item or it may be “stuck” in the packing materials. If this is the case, we will ask you to check again. If you were not the person to open the package, contact them for verification. WECANNOTBERESPONSIBLE FOR DISPUTES OVER PHONE ORDERS WHEN SENT AS INVOICED. “OH-NO, I MADE A MISTAKE!” If you find you ordered an item by mistake and cannot use it, call us. We will ask a few questions and give you your options.
Items used to make this knife are J2289 pattern 22 Damascus blade, AD926 mosaic bolster blanks, CP040 brass sheet, AN040 nickel silver sheet, MI901 black fiber spacer, two CPLS3 1/4" loveless rivets, two B515 bushing for the rivets, two F5 pivot pins (used in the bolster), FG5C 2-56 gold button head screws and E2270 Desert Ironwood handle. CALL US: 1-800-351-8900 Our friendly, knowledgeable sales staff is ready to help, we can verify prices and availability. Please have all your order and payment information ready. Ask to have your order read back to you! When sent as invoiced, we cannot take responsibility for any discrepancies. FAX YOUR ORDER: 1-580-369-3082 Our dedicated fax line operates 24 hours a day, 7 days per week. Please include a phone, fax or e-mail address so we can contact you with any questions concerning your order. Include payment and shipping details, if using a credit card we must have a signature of the card owner and address where card is billed if different from ship-to-address. E-MAILYOUR ORDER: firstname.lastname@example.org Include shipping, payment information and contact number or address so we can contact you concerning questions about your order. VISIT OUR WEBSITE: www.knifemaking.com If you need help, call 1-800-351-8900 for assistance, we will help you navigate our site, find the information needed or take your order over the phone. MAILYOUR ORDER: 309 WMain, Davis, OK 73030 For your convenience, an order form is included with catalogs and each order shipped. Fill out the order form completely; please provide contact information in case we have any questions. Checks will be held to clear. TO PLACE YOUR ORDER:
P L E AS E R E A D CA R E F U L LY B E F O R E O R D E R I N G !
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