2000 Best Practices Study

II. Revenues (Agencies with Revenues Less than $500,000) A. % of Revenue by Source

Average +25% Profit +25% Growth 35.4% 35.8% 39.3% 50.8% 51.3% 41.3%

Commercial P&C

Personal P&C

P&C Service Fees

1.9% 4.3% 2.7% 2.0% 1.4% 1.5%

0.0% 4.2% 3.6% 2.8% 2.3% 0.0%

0.0% 7.6% 3.5% 3.6% 1.7% 3.0%

Contingent Group L&H

Individual L&H Investments Miscellaneous

Total Revenues

100.0% 100.0% 100.0%

Brokerage Commission Expense

4.7%

3.6%

5.4%

Net Revenues

95.3% 96.4% 94.6%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

% Total Revenue

0.0%

Commercial P&C

Personal P&C

P&C Service Fees

Contingent Group L&H Individual L&H

Investments

Average +25% Profit

+25% Growth

Analysis of Agencies with Revenues Less than $500,000

19 of 113