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Regional Analysis – Agencies with Revenues Less Than $1.25M
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113
Regional Analysis - Agencies with Revenues Less Than $1.25M
The regional analysis provides another perspective for understanding the Best Practices data in their proper
context. However, characteristics regarded as unique to agencies in a certain part of the country or any
regional factors influencing agency operations are best considered in conjunction with results by revenue
group to gain the most complete understanding of the operating characteristics of the Best Practices
Agencies.
NE
SE
MW SW W
Growth
Net Revenue Growth
-4.2%
3.2%
2.9%
6.6%
4.1%
Profitability as % of Net Revenues
Pre-tax
9.4%
14.8%
4.9%
15.1%
13.0%
Pro Forma Pre-tax
15.6%
21.2%
10.2%
30.0%
17.1%
Operating Pre-tax
3.6%
6.0%
-2.2%
4.6%
2.4%
Productivity
Revenue per Employee
$87,052
$91,168
$88,521
$100,948
$86,473
Compensation per Employee
$49,856
$52,878
$51,640
$55,512
$45,675
Spread per Employee
(1)
$37,196
$38,290
$36,882
$45,436
$40,798
Pay Levels for Producers
Commercial P&C Producers
$51,618
$57,004
$61,767
*
$52,500
Personal P&C Producers
*
$44,553
*
*
$22,874
Life & Health Producers
*
*
*
*
*
Multiline Producers
*
$68,043
$44,814
*
$55,692
Pay Levels for CSRs
Commercial P&C CSRs
$30,507
$37,930
$30,000
$29,433
$30,973
Personal P&C CSRs
$26,403
$28,411
$25,616
$20,843
$21,800
Life & Health CSRs
*
*
*
*
*
Multiline CSRs
$38,730
$27,610
$28,167
*
*
Number of Carriers
PL - National
2.8
3.3
1.7
4.0
4.8
PL - Regional
4.3
3.5
4.2
2.6
4.0
CL - National
2.7
3.4
1.8
3.0
8.8
CL - Regional
4.3
2.5
3.0
3.2
3.3
* Insufficient Data
(1)
Total revenue per employee minus compensation per employee. While revenue per employee has been
a standard productivity measure, the “spread” measures the dollars per employee available to pay all
other agency expenses and generate a profit for the agency.