Quality Management 2017

Lessons learned

▪ Awareness of possibilities for quality improvement

▪ Multi-professional approach to quality improvement, no islands of excellence

▪ Lean Continuous Improvement is NOT the solution to everything:

- it gives methods for problem analysis, but so does Prisma - it gives opportunity for “trial and error”; do, check AND adjust, it does NOT give the perfect solution at once - it is Quality Improvement driven by men, thereby dependent on motivation

▪ How to solve the discrepancy between SOP and “personalised medicine” in patient treatment

Continuous Improvement

Methods Incident Registration

Discussion