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Day 2 | 7:30-8:30 a.m.

Join us for this special morning session of Lean Coffee, facilitated by Andrea Ross, Process Improvement Manager for the Virginia Department of Health. At Lean Coffee we will discuss what you’ve learned so far and learn a new Lean method for conducting a meeting. Lean Coffee Day 2 | 8:30-9:15 a.m. Crystal Foyer

Breakfast Keynote Address Your organization is Implementing Lean ... So What? Crystal Ballroom

John Dyer John, president of Process Innovations, Inc., has over 32 years experience helping organizations achieve their improvement goals. Dyer started his career with General Electric and then went to Ingersoll-Rand before starting his own consulting company. He is also a Contributing Editor for IndustryWeek magazine, a periodical focused on helping organizations achieve their improvement goals. He is a judge for an annual competition that recognizes the best performing operations in North America. He is an author of a book on leadership set to publish in April 2019. John has an electrical engineering degree from Tennessee Tech University, as well as an international Master’s of Business from Purdue University and the University of Rouen in France. Why is your organization doing Lean, Six Sigma or any other improvement effort? Join John Dyer as we take a dive into the portions of the improvement process that are often misunderstood or completely overlooked: direction and culture. There are four components that will help clarify the direction and put into words a description of your culture. We will discuss the differences between Mission, Vision, Strategy and Values and look at how each will impact your improvement efforts.

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