lean_conference_program-final-no_bleeds

Day 1 | 9:30-10:15 a.m.

Keynote Crystal Ballroom

Improving Your Culture There are key princples of Lean from the healthcare system that can be applied to any industry. Henderson will focus on the importance of respect for people and how to move toward a culture of process improvement.

Modena Henderson Modena is responsible for laboratory services at Carolinas HealthCare System’s metro-area hospitals and health pavilions, overseeing reference laboratory services for more than 1,000 physicians, nursing homes and hospitals through the Carolinas Laboratory Network.

1