2008 Best Practices Study

Agencies with Revenues Under $1,250,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty Commercial Commissions & Fees

46.5%

46.2%

50.5%

Bonds

2.1%

0.5%

6.3%

Personal P&C

35.7%

40.0%

29.1%

Value Added Services

0.4%

0.0%

1.3%

Contingent/Bonus

8.1%

7.7%

8.9%

Total P&C

92.9%

94.4%

96.0%

Life & Health/Financial Group Commissions & Fees

4.2%

3.8%

0.7%

Individual Commissions & Fees

1.2%

1.0%

1.7%

Value Added Services

0.7%

0.0%

0.0%

Bonus/Overrides

0.0%

0.0%

0.0%

Total L&H/Financial

6.1%

4.8%

2.4%

Investments

0.8%

0.8%

1.3%

Miscellaneous

0.1%

0.0%

0.4%

Gross Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

0.1%

0.0%

0.0%

Net Revenues

99.9%

100.0%

100.0%

Future Revenue Sources % of Agencies Considering Line of Business as Very Important:

Personal Lines

81.3% 84.4% 25.0% 18.8% 18.8%

Small Commercial Lines Individual Life & Health Group Life & Health

Surety/Bonding

2 2008 Best Practices Study | Agencies with Revenues Under $1,250,000 | Revenues/Expenses