ServiceCatalog FY15-16

What should you expect?

Service availability: 9:00 AM – 6:00 PM, Monday – Friday

How can you help?

Please keep the following tips in mind:

 Never click links or open attachments in emails from people or businesses you don’t recognize

Check to make sure the company that sent the email is legitimate

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TECHNOLOGY HELP DESK LINES

Hover over the link to see if it points to the company’s website

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Main Support line: 373-2322

Contact the company directly – Do not use the contact information in the email

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IT Public Safety: 373-3375

GM911 Support: 373-4350

Ask your colleague to help you verify

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 Contact IT Security for assistance if you’re still unsure at securityincidents@greensboro-nc.gov

 If you did happen to click on a link or an attachment within an unwelcome email, to take precautionary matters, contact the IT Help Desk for your support area to reset your password “immediately" and have your PC scanned for Malware.

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City of Greensboro

FY 15-16 IT Service Catalog