Austin-Travis County EMS 2023 Annual Report

billing & finance

$ 115.5 MILLION Department Budget

Austin-Travis County EMS Billing is an in-house program to recover the costs of emergency medical services associated with transporting a patient to the hospital by ambulance. The Billing program bills insurance companies, government medical coverage plans, and patients for ambulance transport. Our team implemented an online form system to allow customers to submit updated demographic and insurance information when it is not obtained at the time of service, as well as submit authorizations to file claims to their insurance. The system allows customers to provide their information electronically without being limited to office hours or utilizing mail services for submissions. The ATCEMS Financial unit supports the department in a variety of ways such as creating the annual budget to ACCURATE MEDICINE WITH ACCURATE NUMBERS

provide the funding for EMS operations and monitors spending to ensure fiduciary responsibility. EMS Finance is responsible for all accounts payable and works to ensure all payments go out promptly. EMS Finance is also accountable for all revenue collection and accounting entries and reconciliations for the accurate posting of financial data.

ACCOMPLISHMENTS •

Cleared the billing backlog Collected $35M of revenue for transport fees Filled all Billing vacancies Stayed within our operating budget

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$ 10+ MILLION Exceeded year-end estimated transport fee recovery

Transport Fees

35m

25m

20m GOAL

25m GOAL

FY 2022 FY 2023

32

www.austintexas.gov/EMS