Roads to Resilience

Table 7.1 The five principles of resilience and their components

Risk Radar

• high involvement • constant vigilance

• avoid complacency • challenging questioning

Resources and Assets

• risk appetite • limit dependencies

• build flexibility • scenario planning

Relationships and Networks

• shared purpose and values • no-blame culture

• open communication • customer focus

Rapid Response

• decisive and appropriate actions • identified teams and processes

• empowered responses • rehearsed reaction plans

Review and Adapt

• structured learning • near-miss reporting

• independent reviewing • desire to improve

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Roads to Resilience: Building dynamic approaches to risk to achieve future success