Roads to Resilience

Figure 7.1 Relationship between the resilience principles

Risk Radar

P r e v e n t , P r o t e c t a n d P r e p a r e

R e s p o n d , R e c o v e r a n d R e v i e w

Review and Adapt

Resources and Assets

P r o a c t i v e P r i n c i p l e s

R e a c t i v e P r i n c i p l e s

Resilience Outcomes

RESILIENCE

Resilience Principles

Rapid Response

Relationships and Networks

Resilient organisations utilise their resources and assets and their relationships and networks to proactively manage risk by implementing risk management activities that help them prepare for anticipated adverse events and circumstances. Risk radar is also important in developing rapid response , as well as facilitating review and adapt capabilities. The rapid response and the review and adapt principles represent how an organisation will cope with unexpected adverse developments. These latter principles form the central components of successfully responding to a crisis, whilst ensuring that normal operations continue. Figure 7.1 demonstrates that risk radar is the means by which organisations anticipate the events and circumstances that could arise. The organisation then needs to take proactive actions in order to prevent or avoid adverse events, protect assets and resources from the events that do occur and prepare for the consequences. This ‘prevent, protect and prepare’ set of activities would usually be undertaken as part of a proactive initiative to improve standards of risk control. For most organisations, these risks will normally be identified, analysed, evaluated and recorded in the risk register. A comprehensive approach to resilience requires actions to increase both the ability of the organisation to manage expected risks and the ability to deal with unexpected adverse developments. These resilience practices are Actions to achieve increased resilience

designed to ensure that the organisation can respond to adverse circumstances, recover from any negative consequences and then review the lessons that have been learned. The ‘respond, recover and review’ activities are often incorporated into crisis management or contingency plans. Increased resilience benefits an organisation in terms of efficient and effective strategy, tactics and operations and it also helps protect and enhance the reputation of the organisation. An organisation needs to apply the information obtained through its risk radar to undertake the following: • anticipate the impact of the expected and predictable adverse events, circumstances, developments and trends by providing: » » » » relationships and networks that proactively manage risk • deploy resources and assets and relationships and networks to respond to unexpected adverse developments by undertaking: » » rapid response and decisive actions in the event of a crisis resources and assets that are flexible and diverse

» » review and learn from the crisis and enhance future performance

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Roads to Resilience: Building dynamic approaches to risk to achieve future success