Roads to Resilience

Practices to achieve each principle

To achieve resilience, organisations need to introduce appropriate practices and Table 7.2 provides examples from the case study organisations. In the case study organisations, these activities were planned and co-ordinated by senior risk professionals with a variety of job titles, including ‘Risk Manager’ and ‘Chief Risk Officer’ or CRO. Although a risk department may exist in the case study organisations, the approach taken by the risk professionals is to embed the principles of resilience throughout the organisation, rather than managing risk and achieving resilience as a separate, specialist function. Table 7.2 can be used as a very practical tool by risk professionals. It provides a checklist of the actions that embed the resilience principles throughout their organisation. For example, to achieve risk radar , Table 7.2 shows that high involvement is essential and that the case study organisations routinely have project and team liaison meetings to discuss resilience and build the topic of resilience into training courses. They have liaison meetings with partners and contractors to ensure that ‘weak signals’ (indicators of emerging issues) are identified. Not every one of these actions is relevant to every organisation, but Table 7.2 comprehensively lists examples found within the case study organisations. It provides a structured approach to the achievement of each of the five resilience principles. Obviously, the specific practices to be implemented will depend on the size, nature and complexity of the organisation.

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Section 7: Implications for risk professionals