Roads to Resilience

Actions to enhance each business enabler

For top management (both the board and the senior executives), it is essential to decide on the actions required to enhance each business enabler. Each of the business enablers has two groups of actions that increase organisational resilience. Enhancement of the business enablers to achieve increased resilience, delivers benefits such as increased trust and improved reputation and the elimination of the risk information ‘glass ceiling’ and ‘glass walls’ that cause board risk blindness. The two groups of action points for each of the four business enablers are set out in Tables 8.2 to 8.5. The intention is to establish a learning people and culture based on trust and respect that (1) has a high level of risk awareness to identify trends and thereby correctly analyse, evaluate and respond to risks; and (2) avoids board risk blindness caused by the ‘glass ceiling’ (and ‘glass walls’) reported in the Airmic ‘ Roads to Ruin’ , resulting in excellent risk reporting and a no-blame culture, whilst ensuring that stakeholders are committed to a shared common purpose and values. market intelligence networks to obtain information, including relevant lead and follow indicators and identify innovative approaches to achieving resilience by learning from the experience of others • avoid board risk blindness: encourage the sharing of risk information, embrace a no-blame culture and consider removing penalty clauses from supplier contracts, Resilience action points • increase risk awareness: establish 1.  People and Culture

whilst retaining accountability and involvement in resilience planning

84

Section 8: Implications for Board Members