Texas Capital WarehouseNOW Sample eGuide

At Texas Capital Bank (TCB) we are pleased to offer warehouse lending services via the Internet. As part of the delivery of online services, we understand the sensitive nature of your data and the need to protect your company from cybercrime and fraud. Delivering these services requires a solid security framework that can protect both you and TCB from outside intrusion. To better protect yourself, please review the information below. Security At Your Computer Online fraud is on the rise. You should always take precautions to keep yourself and your company’s technology resources secure. Some things you can do to minimize your risk of fraud are: • Install anti-spy and anti-virus software. • Be careful of what Internet sites you visit; some sites contain viruses and software that, once loaded onto your PC, are capable of recording every site you visit and every keystroke on your PC. Some of the more popular social networking sites are common sources for such malicious software. • Ensure everyone accessing your network is using strong passwords and that they expire on a periodic basis (e.g., every 90 days). • Restrict the use of wireless connectivity, web-cams and Instant Messenger (IM). • Educate other employees utilizing your company’s network about SPAM and phishing schemes. • Ensure your company is utilizing phishing and SPAM filtering software against your email. These activities alone are not enough to protect you. Constant vigilance and common-sense computing is always required. While we continue to evaluate and implement improvements in Internet security technology, users of the online warehouse lending system also have responsibility for the security of their information and should always follow the recommendations listed below: • Utilize the latest version of your web browser (e.g., Microsoft ® Internet Explorer). The online warehouse lending system is best viewed and is most secure when you use up-to-date browsers. • Your password must be kept confidential. Use a password that is at least eight characters long and change it frequently to ensure that the information cannot be guessed or used by others. • Be sure others are not watching you enter information on the keyboard. • Never leave your computer unattended while logged on to the online warehouse lending system. Always lock your PC when you step away by using ++. • Enable the automated screen lock function on your PC to lock your screen after no more than ten minutes and require a password to unlock. Others may approach your computer and gain access to your account information if you walk away without locking your PC. • Log out once you are finished using the system to properly end your session. Close your browser when you are finished, so that others cannot view any account information displayed on your computer. • Keep your computer free of viruses and other malware. Use virus protection software to routinely check for viruses on your computer. Never allow viruses or other malware to remain on your computer while accessing the online warehouse lending system. • Use anti-spyware software that performs an automated scan for spyware and removes it. • Use web-site filtering tools, hard-drive encryption and unique administrator passwords on each PC conducting warehouse lending transactions. • Do not load personal hardware or software on the PC you are using to conduct warehouse lending transactions. • Review and install Windows ® updates on a periodic basis. • On a periodic basis conduct a review of the users who are set up in your warehouse lending application and the permissions and rights that have been given to each user. If you would like additional information on how to secure your information technology systems, please go to the FBI’s cyber-investigations website at http://www.fbi.gov/cyberinvest/cyberhome.htm.

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10.01.2015 Version 4.0 – Client User Guide