Texas Capital WarehouseNOW Sample eGuide

Passwords It is extremely important to use strong passwords to protect your information. Passwords are often the first defense against computer intrusion. WarehouseNow ® requires that passwords: • Are at least 8 characters in length; • Include both upper and lower case characters; • Include both letters and numbers; • Do not contain any part of your name; • Do not contain any part of the Bank’s name, such as “Texas” or “Bank”; • Do not contain your WarehouseNow ® customer account key (Account Name); • Do not contain special characters such as %, $, #, ?, /, etc.; • Do not contain spaces; and • Are not a repeat of previous passwords. Some general password recommendations are: • Use a password that can be typed quickly, without looking at the keyboard to prevent “shoulder surfing.” • Change passwords on a regular basis. • Do not use your first, middle or last name or the name of anyone close to you, such as a child, parent or friend. Do not use your nickname or initials either. • Do not use a single word contained in an English or foreign dictionary. • Do not use personal information that can easily be obtained, such as a pet name, license plate number, telephone number, brand of automobile, name of college, name of your street, etc. • Do not give your password to anyone. There are other ways to create strong passwords, like using the first letter of each word from a line in a book, song or poem. For example, “Who ya gonna call? Ghost Busters!” would be “Wygc?GB!”. Also using two short words and replacing letters with numbers is another way to create a strong password, for example “T1me0ff”. Remember, your password should be easy to remember but difficult for someone to guess or unlock using software designed to break passwords. Note: WarehouseNow ® passwords expire every 90 days.

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