NATIXIS -2020 Universal Registration Document

2020 NON-FINANCIAL PERFORMANCE REPORT Employee engagement

Employee feedback/Employee engagement In 2020, an employee listening system was deployed on a massive or thematic questions. The tool was made available to 19 entities so scale within Natixis. This system, entitled “ YourPulse” based on that each business line could construct its questionnairesin a format short, rapid and anonymoussurveysmakes it possible to quickly and and frequency appropriate to its context and as close as possible to regularly take the pulse of employeeson the basis of a few recurring specific needs.

2020 KEY EVENT An enhanced employee listening system during the health crisis

Since March 2020, more than a hundred surveys have been launched by the various entities. The system made it possible to carry out social monitoring and to support employees throughout the health crisis by collecting their specificquestionsand needs during this period. In additionto this “quantitative”system, a methodologyfor facilitating “discussion spaces” was also deployed: managers were supported by guides and webinars to facilitate discussions within their teams on topics related tothe health crisis or changes in work organization/remoteworking.

Quality of life at work In 2015, the Senior ManagementCommitteesigned the 15 Work/Life Balance Commitments Charter. The charter was an initiative of the French Ministry of Social Affairs, Health and Women’s Rights, and the OPE (French observatory aimed at improving the balance between work and home life), and it encourages signatory companies to take action in favor of a better life-workbalance.

In terms of well-being in the workplace, to make everyday life easier staff now benefit from a concierge service at the Austerlitz and Charenton offices.

2020 KEY EVENT Unprecedented development of remote working in 2020

Remote working is becoming more common with two remote working days a week across Natixis. In France, the eligibilityrate for remoteworkingstood at 95% of employeesat the end of 2020, i.e. around9,500 employees;and 79% of employeeson permanentemploymentcontractssigneda remoteworkingamendment,i.e. more than 8,000 remote workers. Support for the managementof the hybrid office/remote working mode has been launched fomr anagers.

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Newworking environments

2020 KEY EVENT Launch of preparatory work for the WELL work environment program in 2020 Natixis launched work on the “WELL working environment” program in 2020. Co-managed by the BPCE community and Natixis, “WELL working environment” is a program covering both new working environments (offices, real estate, infrastructures) and new ways of working (flex office, remote working, etc.). It is part of a project for a new real estate master plan in the Île-de-France region, around three divisions, Charenton, Austerlitz and the Tours Duo, under construction. The aim is to improve the employee experienceand provide Natixis employeeswith innovative spaces that integrate social issues, efficiency, functionalities and shared spaces for their well-being in order to encourage collaborative work and cross-functionality.

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NATIXIS UNIVERSAL REGISTRATION DOCUMENT 2020