Deerwood Business Online Banking Mobile User Guide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................4 Users........................................................................................................................................ 4 Recipients................................................................................................................................ 4 Transaction Type Overview..........................................................................................5 Business Online Banking Transaction Types...................................................................... 5 Logging Off.............................................................................................................................. 6 Transactions Page Transactions Page Overview........................................................................................7 Account Settings..................................................................................................................... 9 Edit Nickname......................................................................................................................... 9 Viewing a Transaction Image.....................................................................................10 Attaching an Image to a Transaction........................................................................11 Hide Account......................................................................................................................... 12 Unhide Account.................................................................................................................... 12 Security Protecting Your Information......................................................................................13 General Guidelines............................................................................................................... 13 Login ID and Password........................................................................................................ 13 Fraud Prevention.................................................................................................................. 13 Alerts Delivery Options...............................................................................................14 Security Alerts....................................................................................................................... 15 Account Alerts....................................................................................................................... 16 Secure Message Overview. ........................................................................................17 Sending a Secure Message.........................................................................................18 Transaction Types Moving Money Overview............................................................................................19 Transactions Transfers.......................................................................................................................20 Managing Transfers............................................................................................................. 22 Mobile Deposit.............................................................................................................23 Viewing Mobile Deposit Details.......................................................................................... 24 Bill Pay Bill Pay Overview.........................................................................................................25 Creating a Payee................................................................................................................... 25