2002 Best Practices Study

Analysis of Agencies with Revenues Between $500,000 and $1,250,000

4. Multi-line Producers # Validated Producers

Average

Top 25%

2.2 6.0 1.0

High Low

Average New Comm Produced/Year Average Book Managed (Commissions)

$43,771 $294,531 $92,277

$73,673 $579,444

Average Pay ($)

Average Pay (% of Book Serviced)

31.3%

* - Insufficient Data

Producer Summary

Average Commissions in Book

Average New Commissions Produced

$600,000

$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000

$500,000

$400,000

$300,000

$200,000

$100,000

$0

Commercial P&C Group L&H

Personal P&C

Multi-Line

Commercial P&C Group L&H Personal P&C

Multi-Line

Average Top 25%

Average Top 25%

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

2.1 5.5 1.0

High Low

Average Commissions Serviced

$173,404 $33,907

$242,690

Average Pay ($)

Average Pay (% of Book Serviced)

19.6%

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