2002 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

4. Multi-line Producers # Validated Producers

Average

Top 25%

4.9

High Low

13.0

1.0

Average New Comm Produced/Year Average Book Managed (Commissions)

$63,603 $314,869 $111,856

$126,416 $467,746

Average Pay ($)

Average Pay (% of Book Serviced)

35.5%

Producer Summary

Average Commissions in Book

Average New Commissions Produced

$700,000

$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000 $160,000 $180,000

$600,000

$500,000

$400,000

$300,000

$200,000

$100,000

$0

Commercial P&C Group L&H

Personal P&C

Multi-Line

Commercial P&C

Group L&H

Personal P&C

Multi-Line

Average Top 25%

Average Top 25%

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

7.7

High Low

17.5

3.0

Average Commissions Serviced

$283,939 $37,266

$387,741

Average Pay ($)

Average Pay (% of Book Serviced)

13.1%

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