PU Monthly Report Volume III Issue II-August

CITY OF RALEIGH PUBLIC UTILITIES Monthly Performance Report FY 15 (July 2014-June 2015)

PUBLIC INFORMATION OFFICE STATUS REPORT

Project Manager

Completion Date

Project Name

%

Status

PIO Staff meet monthly to discuss projects and assignments

Monthly PIO Meetings

CD

100%

7/2014

Communication Pipeline

CD

-

Ongoing Activity Suspended

Distribution of tickets, food coordination, mascot coordination

Carolina Mudcats Employee Appreciate Event

CD

50%

8/2014

Created and ordered new hydrant and toilet mascot, created guidelines for mascot appearance requests

Mascot Creation and Development

CD/MB 90%

Ongoing

Water System Master Plan Tracer Study

CD

100%

6/2014 Created temp ID badges for NCSU volunteers

Marlin Communication System

CD

-

Ongoing Updated various articles and news related content

Boil Water Advisory/Boil Water Notice Procedures

Revise letters concerning release and notification letters

CD

-

Ongoing

Completed media training for executive management, rebranding campaign, crisis management workshop

Marketing Consultant Project Management

CD

-

Ongoing

Web Content Changes

All

-

Ongoing BWA/Cancellations; Cross Connection forms updated

Road/Repair closures, BWA Cancellation and NACWA Awards

Press Releases

CD

-

Ongoing

CD/MB/ LH

Environmental Awards

10%

Ongoing Prepare email notification to colleges for 2015

Volunteer Program Training

CD

25%

8/2014 Created volunteer training program for employees

Video Productions Training

KT

50%

-

Rescheduled for a later date

It Matters Where You Pay; If It’s Not Toilet Tissue; Report Backups and Overflows; Annual Water Quality

AYS Articles

CD

100% Ongoing

CD/MB/ LH/EB

Public Utilities Calendar

25%

8/2014 Finalizing photo selection and content

RFQ for Interpreter Services (Language Line) for Public Utilities

Drafted RFQ, listed possible firms, awaiting comments from Carman

CD

50%

Ongoing

10

All financial data is from the city’s financial management system. This is an unaudited report.

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