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COUNTERTOP CONNECTION

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CUSTOM COUNTERTOP NEWSLETTERS

For any questions, please contact Sage Surfaces support at 855-782-9979 or support@sagesurfaces.com. CONNECT WITH US

COUNTERTOP CONNECTION CUSTOM COUNTERTOP NEWSLETTER OCTOBER 2024 ISSUE 1

August Refresh

Go For Gold

INTRODUCING NEW COLORS! As of August 19, 2024, 12 NEW Quartz colors and 4 NEW Solid Surface colors have been added to the color collection. Click here for more details.

Home Outlet’s annual Manager’s Meeting is fast approaching, taking place from December 6th to 8th. Our team is eager to showcase our latest products and connect with all the attendees!

Associate Spotlight

MIKE WALKER Store # 5630 We’re excited to recognize

Mike for his unwavering dedication and belief in our program. His mindset is simple: “ If I have the product, why wouldn’t I sell it? ” This attitude drives him to quote countertops on every cabinet sale, and he ensures his team does the same, delivering a complete experience for every customer. Mike, also stands out for his confidence in HAUSPro, trusting that with support from CPO or his TSM, everything runs smoothly and efficiently. His strong leadership and unwavering dedication make him a key contributor to the team’s success. Thank you, Mike, for consistently leading by example and demonstrating the impact of trust and dedication!

Top Performing Stores

2024 LARGEST % GROWTH

2024 YTD TOP SELLING STORES 8-31-24 Location

Location Growth 5825- Home Outlet of Tallahassee, FL 2843% 6493- Home Outlet of Columbus, OH 1575% 5700- Home Outlet of Shreveport, LA 1446% 5715- Home Outlet of Augusta, GA 711% 5855- Home Outlet of Gainsville, FL 456%

5855- Home Outlet of Gainesville, FL 6020- Home Outlet of Plymouth, MA 5755- Home Outlet of Dayton, OH 6285- Home Outlet of Brockton, MA 6287- Home Outlet of Cortland, NY

Resource Bookshelf

**With a minimum $1000 in sales in 2023

Add the Home Outlet resource bookshelf to your favorites to stay up to date with the HAUSPro resources. Click here to access.

To avoid delays for a customer’s order, don’t forget to send a PO after completing payment on a change order. Once the store finalizes the payment with the customer, Home Outlet should send a PO for the updated amount on the change order. The order stays on hold until HAUSPro receives the PO, so it is an important step in keeping things moving smoothly for the customer’s custom countertop project. Sending Over POs

Did you know Easy Estimator 2.0 is now live? If your store isn’t currently using EE 2.0, now is the

perfect time to get started! HAUSPro offers virtual training sessions, and we’d love to schedule one for your store. Simply reach out to cpo@hauspro.com to set it up.

CONNECT WITH US For any questions, please contact HAUSPro support at 855-782-9979 or cpo@hauspro.com.

ARCHER

COUNTERTOP CONNECTION CUSTOM COUNTERTOP NEWSLETTER FEBRUARY 2025 ISSUE 2

BREAKING NEWS SAGE SURFACES ACQUIRES HAUSPRO IN HISTORIC TRANSITION!

Remember! Sage Surfaces has the same: • Great Service • Trusted Sales & Fabricator Reps • Extensive Material & Color Offering

We’re excited to share that HAUSPro is now officially part of Sage Surfaces! This acquisition represents a significant step forward, enabling us to enhance our services and expand our offerings to better support your needs. With this integration, you’ll continue to receive the same outstanding service, support from your trusted representatives, and access to our extensive range of colors and materials. Plus, you’ll now enjoy even greater benefits through Sage Surfaces’ comprehensive tech and training resources. It’s the same

exceptional service you know and love— now with even more to offer! What’s Changing? Just our name! You will receive the same great service, keep the same sales and fabricator reps, and maintain your current color and material offering. Joining forces with Sage Surfaces has allowed us to expand our tech and training services to stores. Check out the chart to understand the new and exciting advancements Sage Surfaces will provide you.

Service

HAUSPro Sage

Sales Rep Fabricator

X X

X X

Custom Countertop Offering

X

X

Easy Estimator

X

X X X X

Sage Sync Live Chat

Countertop Academy

Go For Gold Recap

New Year, Fresh Look

CALACATTA ARLO

For a fresh look in the New Year, think of bold, invigorating styles that embody a sense of renewal and optimism for the year ahead. Swap out darker tones for lighter hues—soft whites,

What an unforgettable time in Orlando at the Managers Excellence Meeting! It was fantastic seeing everyone come together. A huge congratulations to our raffle winners:

light grays, pale blues, or blush pinks. These colors help create a sense of calm and freshness, perfect for ushering in the New Year.

Koryne Philber Stacy Collins Store 5850 Dave Kilpatrick Store 6490 Store 6407

PAINTED CABINETS PAIRED WITH GORGEOUS BRIGHT WHITE COUNTERTOPS CREATE A SERENE SPACE TO CALL HOME.

Top Performing Stores [Sage Surfaces] has something for all of our customers, whether they're looking for their dream kitchen or landlords looking to upgrade their units. Quartz, granite or solid surface countertops they have it all. It's very easy to set up a quote and all the choices they have make it easy to sell. I'm very impressed with all the new colors they have added recently. Our customers LOVE to save money so we definitely take advantage 15% off promo every month. " " Q1 2025 LARGEST % GROWTH -Home Outlet Brockton, MA #6285

Design Inspiration

Dive into the latest Sage Surfaces Design Inspiration magazine to explore the stunning new Home Outlet colors! Get expert pairing tips from Home

Outlet designers and find the perfect combinations to bring your vision to life.

Resource Bookshelf

Q1 2025 TOP SELLING STORES

Location

Growth

Location 6020- Home Outlet of Plymouth, MA 6407- Home Outlet of Dudley, MA 5855- Home Outlet of Gainesville, FL 6424- Home Outlet of Baldwinsville, NY 6401- Home Outlet of New Bedford, MA

6491- Home Outlet of Blasdell, NY 6407- Home Outlet of Dudley, MA 411% 5885- Home Outlet of Mishawaka, IN 267% 5715- Home Outlet of Augusta, GA 250% 6426- Home Outlet of Olean, NY 219% 1172%

Add the Home Outlet resource bookshelf to your favorites to stay up to date with Sage Surfaces resources. Click here to access.

**With a minimum $1000 in sales in 2024

Sending Over POs

Adjust the measure PO when the customer pays in full after template. Makes it easier to refund the $99 when customer pays in full. • Add Special Line in Sales Order • Enter color name at the end of the default description • Selling price is in Sage Sync • Buying price is also in Sage Sync (manager login needed) • • • • • •

Text Line

Did you know Easy Estimator 2.0 is now live? If your store isn’t currently using EE 2.0, now is the perfect time to get started! Sage Surfaces offers virtual training sessions, and we’d love to schedule one for your store. Simply reach out to cpo@sagesurfaces.com to set it up.

Enter customer estimate #, name, address, phone number, email & countertop color Click copy line to purchase order then OK Review Suppliers for Purchase Orders for Sales Order

Verify Sage Surfaces

Email PO to cpo@sagesurfaces.com

CONNECT WITH US For any questions, please contact Sage Surfaces support at 855-782-9979 or cpo@sagesurfaces.com.

CALACATTA CIRA

COUNTERTOP CONNECTION CUSTOM COUNTERTOP NEWSLETTER JULY 2025 ISSUE 3

New Stores

Did You Know? – Home Outlet’s Cabinet Installation Program

Congrats on your new store openings!

Did you know that Home Outlet offers professional cabinet installation services for customers purchasing kitchen or bath cabinets? Through our partnership with Sage, this turnkey program connects customers with trusted, vetted installers—making it easier than ever to turn their cabinet dreams into reality. From in-home measurements to expert installation, we handle the heavy lifting so our customers (and partners) can enjoy a smooth, stress-free experience!

• • • • • •

Murfreesboro, TN. Mooresville, NC. Myrtle Beach, SC. Newnan, GA. Athens, GA. Hattiesburg, MS

The program is currently available in select stores—but great news: it’s expanding to all Home Outlet locations by Fall of 2025!

Questions? Contact cabinets@sagesurfaces.com

Tips and Tricks

Top Selling Color

Your go-to countertop resource is here, with the Home Outlet Training Pamphlet! Explore it now

Calacatta Cira

and become the countertop expert your clients rely on! For easy access, bookmark this link in your browser or find it anytime in Sage Sync.

Zoomed Image

Full Slab

Wave 1 Cabinet Install Contest Winners

1

2

3

Top Individual Performers

Countertop & Cabinet Install Spiff Underway! These handy, quick reference pocket guides will soon be delivered to your store, making it even easier to place a cabinet install or countertop order. Countertop and Cabinet Install spiff program is now active. Check out the details and start earning today!

1st Place Joseph Amistoso, Customer Service Representative (not pictured) & Santos Mendoza, Assistant Store Manager - Macon GA

2nd Place Brent Hobson, Assistant Store Manager - Apoka, FL

3rd Place Wanda Hall, Store Manager - Tallahassee, FL

Top Performing Stores

TOP SELLING STORES YTD THRU 5/30 Location 6020 - Plymouth, MA 6401- New Bedford, MA 6285 - Brockton, MA 6428 - Horseheads, NY 6491 - Blasdell, NY

2024 LARGEST % GROWTH

Location

Growth

6491 - Blasdell, NY 5705 - Macon, GA 5565 - Columbia, SC 6430 - Warren, OH 6463 - Syracuse, NY

970% 525% 353% 187%

183% **With a minimum $1000 in sales in 2024

Resource Bookshelf

Directional SKU for Solid Surface

Communication Corner Where to find Newsletters?

Catch up now by clicking here or find it on the resource bookshelf. Don’t miss out on the latest insights and resources to

Add the Home Outlet resource bookshelf to your favorites to stay up to date with Sage Surfaces resources. Click here to access.

elevate your countertop expertise!

SKU: 20181-SS

CONNECT WITH US For any questions, please contact Sage Surfaces support at 855-782-9979 or cpo@sagesurfaces.com.

CALACATTA ARLO

COUNTERTOP CONNECTION CUSTOM COUNTERTOP NEWSLETTER OCTOBER 2025 ISSUE 4

Top Performing Stores

Beyond the Kitchen BEYOND THE KITCHEN LAUNCHED 9/1 View the Training Pamphlet for more details

TOP SELLING STORES YTD

Location 6020 - Plymouth, MA 6401- New Bedford, MA 6491 - Blasdell, NY 6125 - E. Providence, RI 6285 - Brockton, MA 5855 - Gainesville, FL 5885 - Mishawaka, IN

3 Quartz Colors

2 Granite Colors

Ice Storm Carrara Messina Calacatta Cira

Black Pearl

Frosted Ridge

5920 - Apopka, FL 6407 - Dudley, MA 6288 - Walpole, MA

TOP STORE PER REGION

Location Ambrose: 5635 Pensacola, FL Carter: 5795 Tulsa, OK Dixon: 5630 Northport, AL Gaskill: 5560 Tyler, TX Phaneuf: 6020 Plymouth, MA Reuben: 6424 Baldwinsville, NY Sharp: 5855 Gainesville, FL Stock: 5565 Columbia, SC Thomas: 5885 Mishawaka, IN Watson: 6491 Blasdell, NY

NEW WATERFALL RACK SIGNS

New Waterfall Rack Signs are being delivered to all stores by our sales team. They will add this sign and the above Beyond the Kitchen banner as well as the <25sf labels.

Top performing quartz/granite/solid surface colors:

SPIFF Winner

Quartz

Congratulations to the countertop SPIFF winner Tim Ford out of store 6285 Brockton, MA!

Setting Expectations: Seam Placement

Calacatta Arlo

Calacatta Cira

Carrara Vega

Setting expectations at point of sale to set the customer’s project up for success. Final seam placement is determined by the installer, based on safety, slab size, and layout. Customers may contact the fabricator to discuss possible options, but custom placement is not guaranteed and will increase project cost due to additional material needs.

Ice Storm

Carrara Messina

ANCHORAGE

Granite

Solid Surface

Fantasy Brown

Frosted Ridge

Bianco Antico

Venetian Opal

Crescendo

Frost Line

Seam placement without upgrading to bookmatching/virtual

Resource Bookshelf

Black Pearl

Pasti

Paramount

Anchorage

Countertop Pocket Guide

This handy, quick reference pocket guide makes it even easier to place a countertop order.

Add the Home Outlet resource bookshelf to your favorites to stay up to date with Sage resources. Click here to access.

CONNECT WITH US For any questions, please contact Sage Surfaces support at 855-782-9979 or cpo@sagesurfaces.com.