United Community Bank: A Quick and Easy Guide to Online Banking and Bill Pay

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Summary Overview15
Manual Accounts16
Add a Manual Account16
Edit a Manual Account18
Delete a Manual Account19
Account Details Overview20
Account Nickname22
Details & Settings23
Account Grouping24
Editing a Group Name25
Deleting a Group25
Security26
Protecting Your Information26
General Guidelines26
Login ID and Password26
Fraud Prevention26
Security Preferences27
Change Password27
Change Login ID28
Secure Delivery29
Mobile Security Preferences30
Enabling Touch ID or Fingerprint Login30
Enabling Passcode Authentication32
Disabling Passcode Authentication, Touch ID or Fingerprint Login33
Enabling Face ID34
Apple® Watch35
Apple®® Watch Setup35
Viewing Balances and Transactions35
Alerts Overview36
Account Alerts37
History Alerts38
Online Transaction Alerts39
Reminder40
Enabling and Disabling Push Notifications41
Secure Message Overview42
Sending a Secure Message43
Transaction Types44
Moving Money Overview44
Transactions45
Funds Transfer45
Customer to Customer Transfer47
Linking Someone’s United Community Account47
Single Transfers Between United Community Accounts48
Add a Personal External Transfer Account49
Instant Verification49
Manage External Transfer Accounts50
Nickname External Transfer Accounts50
Remove External Transfer Accounts51
Send Money with Zelle® Setup52
Initial Setup52
Adding a Recipient53
Send Money with Zelle®54
Request Money with Zelle®56
Split Payment with Zelle®57
Zelle® Settings58
Activity Center Overview59
Using Filters60
Creating or Deleting Custom Views Using Favorites60
Editing Transactions61
Canceling Transactions62
Bill Pay63
Overview63
Creating a Payee64
Known Company64
Unknown Company66
Person68
Editing a Payee70
Deleting a Payee71
eBills72
Rush Delivery73
Schedule Payments74
Automatic Payments75
Editing Pending Payments77
Cancel Pending Payments78
Viewing Transaction Details79
Single Transaction79
Multiple Transactions80
Creating a Reminder82
Managing Reminders84
Editing Reminders85
Deleting Reminders86
Moving Payments87
Editing Account Name88
Deleting an Account89
Personal Financial Management90
Initial Setup90
Linking an Account90
Unlinking an Account91
Initial Setup92
Linking an Account92
Categorizing Transactions93
Splitting a Transaction94
Online Banking Home Page95
Spending Overview96
Spending: Recategorizing a Transaction97
Budgets Overview99
Auto-generated Budgets100
Budgets From Scratch100
Editing or Deleting a Budget101
Managing Budgets102
Trends Overview103
Cash Flow Overview104
Adding a Suggested Cash Event105
Creating Your Own Cash Event106
Editing, Deleting or Skipping a Cash Event108
Net Worth Overview109
Debts Overview110
Services111
Stop Payment Request111
Reordering Checks112
Statements113
Settings114
Account Preferences114
Text Enrollment115
Accessibility117
Statement Delivery118
Locations119
Branches and ATMs119

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