United Community Bank: A Quick and Easy Guide to Online Banking and Bill Pay

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting a Forgotten Password................................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview............................................................................................... 15 Manual Accounts.........................................................................................................16 Add a Manual Account......................................................................................................... 16 Edit a Manual Account......................................................................................................... 18 Delete a Manual Account.................................................................................................... 19 Account Details Overview...........................................................................................20 Account Nickname......................................................................................................22 Details & Settings........................................................................................................23 Account Grouping.......................................................................................................24 Editing a Group Name......................................................................................................... 25 Deleting a Group.................................................................................................................. 25 Security Protecting Your Information......................................................................................26 General Guidelines............................................................................................................... 26 Login ID and Password........................................................................................................ 26 Fraud Prevention.................................................................................................................. 26 Security Preferences...................................................................................................27 Change Password................................................................................................................. 27 Change Login ID................................................................................................................... 28 Secure Delivery..................................................................................................................... 29 Mobile Security Preferences......................................................................................30 Enabling Touch ID or Fingerprint Login............................................................................. 30 Enabling Passcode Authentication..................................................................................... 32 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 33 Enabling Face ID................................................................................................................... 34 Apple® Watch..............................................................................................................35 Apple®® Watch Setup......................................................................................................... 35 Viewing Balances and Transactions................................................................................... 35