First Financial Bank Retail Online Banking eGuide

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MEMBER FDIC

WELCOME TO BUSINESS ONLINE BANKING! ELCOME TO BUSINESS ONLINE BANKING! TO ONLINE BANKING!

Published by Murphy & Company, Inc. 13610 Barrett Office Dr. St. Louis, MO 63021 www.mcompany.com

© 2009-2014 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. © 2012 Portions of this guide are written by Q2 eBanking. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author/ publisher, nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Welcome

We work hard to provide our customers with the financial tools they need to achieve the goals in life that matter. Online Banking is one of those tools. Online Banking is full of features that make it easy to keep track of your finances. The system is designed for ease of use. Whether you access it from your desktop, tablet or smart phone, it looks and functions the same across all devices. We invite you to take a moment to learn more about the “anytime, anywhere” convenience of Online Banking at First Financial Bank.

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Table of Contents

First Financial Bank

General Info Security ................................................................................................................................... 4 Logging In New Banking Users .......................................................................................................... 6 Logging In ............................................................................................................................. 7 Home Account Overview ........................................................................................................... 8 Account Details ................................................................................................................. 9 Messages ..................................................................................................................................................10 Transactions Funds Transfer ..................................................................................................................11 Activity Center ..................................................................................................................12 Statements .........................................................................................................................13 Check Reorder ..................................................................................................................14 Bill Payment Getting Started ................................................................................................................15 Navigation ..........................................................................................................................16 Pay Someone New .........................................................................................................17 Setup Auto-Pay ................................................................................................................18 Schedule a Single Payment ......................................................................................19 Expedited Payment .......................................................................................................20 Schedule Multiple Payments ...................................................................................21 Modify Biller Details ......................................................................................................22 Modify Auto-Payment .................................................................................................23 Quick Reference Panel .................................................................................................24 Helpful Resources - Reports .....................................................................................25 Helpful Resources - Alert Preferences ................................................................26 Helpful Resources - Categories ..............................................................................27 Branches Branches and ATMs .......................................................................................................28 Services Stop Payment ...................................................................................................................29 Add External Account ..................................................................................................30 Verify an External Account ........................................................................................31 Custom Debit Card ........................................................................................................32

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Help ..................................................................................................................................................33 Settings Account Preferences ....................................................................................................34 Security Preferences .....................................................................................................35 Alerts ......................................................................................................................................36 Security Alerts ...................................................................................................................37 Address Change ..............................................................................................................38 Statement Delivery ........................................................................................................39 Manage Bill Payment ...................................................................................................40

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General Info

Security

By following our tips, Online Banking at First Financial Bank can be a safe and efficient method for meeting your banking needs.

User Identification and Password Security starts at your computer. Never share your Username or Password with anyone. Combine random numbers and letters to create a more secure password. Do not use your birthdate, family member or pet’s name, or other personal information to create your password. Secure Sockets Layer Encryption (SSL). We use Secure Sockets Layer (SSL) encryption, a trusted method of securing internet transactions. This technology scrambles data as it travels between your computer and your financial institution, making it difficult for anyone to access your account information. Browser Registration In addition to your personal password security and SSL encryption of transactions, the browser determines if it can trust the SSL provider enabling seamless trust between a browser and server. Online Banking Safety Tips > Ensure your web browser, operating system, anti-virus software and other applications are current and support 128-bit encryption. > Memorize your passwords. > Exit your Online Banking session when finished. > Do not leave your computer unattended when logged into Online Banking. > Do not use public computers or unsecured WiFi when accessing Online Banking. > If you receive an error when logged into your Online Banking account, report the error to a customer service representative at 888-588-2623.

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General Info

Security

First Financial will never send unsolicited emails asking you to provide, update or verify personal or confidential information by return email. If you receive an email inquiry allegedly from First Financial, please report the incident to a customer service representative as quickly as possible. To mitigate the risk of online fraud and identity theft, your first and best protection is awareness. Phishing Phishing is an online scam tactic that is used to lure users into unknowingly providing personal data, such as credit card information or usernames and passwords. Phishing scams use realistic-looking emails and websites, in an attempt to gain the trust of unsuspecting targets and convince them that vital information is being requested. Identity Theft It is important that you are aware of the dangers of identity theft. Identity theft can occur when criminals find a way to steal your personal or other identifying information and use that data to access your personal accounts, open new accounts, apply for credit, purchase merchandise or commit other crimes using your identity.

Fraud Prevention Tips > Do not open email attachments or click on a link from unsolicited sources. > Avoid completing email forms or messages that ask for personal or financial information. > Do not trust an email asking you to use a link for verification of login or account details. > Monitor your account transactions for unauthorized use. > Shred old financial information, invoices, charge receipts, checks, unwanted pre-approved credit offers and expired charge cards before disposing of them. > Contact the sender by phone if you are suspicious of an email attachment.

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Logging In

New Banking Users

1. Type www.ffin.com into the address bar on your browser, click Login . 2. Enter your newly created Username and temporary password and click Sign In . 3. You will be directed to a page displaying the contact information on file. Select the contact method for First Financial Bank to send your Secure Access Code. Choose either phone, SMS text message or email. Click Submit . 4. When you receive your six-digit Secure Access Code, enter it in the access code screen and click Submit . The secure access code is valid for only 60 minutes. If it expires, you must request a new one. 5. Once your access code has been accepted, you will be asked if you would like to register your device. If you register your device, you will not have to generate a new Secure Access Code when you use that device in the future. 6. Review the “Welcome First Time User” screen, which presents a PDF link of the Online Banking Services Agreement. Please click the link to view the agreement. Read and acknowledge that you agree to the conditions by clicking, I Accept . 7. A view-only online profile screen will appear for your review. Enter your home phone number. Please note any contact information that you would like to change. Once you have accessed Online Banking, you will be able to update your profile. Click Submit then OK to continue. 8. Now you can change your password. Use your temporary password as your old password. For your protection, you will need to create a password that meets the stated security requirements. Click Submit . When the pop-up window appears, click OK to confirm. 9. Congratulations! You are now logged in to Online Banking at First Financial Bank.

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Logging In

Logging In

Once you have enrolled as a New User and logged into Online Banking at least once, follow these steps for subsequent logins.

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1. From www.ffin.com, click Login at the top of the page. 2. Enter your Username and Password . Click Login .

What is a Secure Access Code? You need a Secure Access Code each time you login to our Online Banking system from an unregistered device. It is delivered to you by email, phone call or SMS text. If you delete the security certificate or “cookie” that activates your computer for later use, or if you log in from a new computer or device, you will need another secure ac- cess code. Should I register my device? If this device is “private” you may want to select register to have it recognized for future logins to save time. We do not recommend registering a public device where other people could have access to the same computer, for example at a public library.

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Home

Account Overview

The Home Screen will give you an overview of all of your Online Banking accounts at First Financial Bank displayed in a comprehensive list with available balances.

To View an Overview of Your Accounts

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1. For account transaction history, click the account name to view the Account Details Screen . Select Show Filters for search options. 2. Need to transfer money in a hurry? On the home page you will notice a Quick Transfer box on the upper-right corner of the page. Click Transfer Money Now to get started right away.

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Home

Account Details

To View Account Details:

From your Accounts Page , click on an account for more information. 1. Click Date to re-order dates from older to newest. 2. Click Description to group activity by description.

3. Click Amount to group activity by amount. 4. Click Show Filters for advanced search options. Type : Time Period : Pending Time Today Posted Yesterday Debits This Month Credits Custom Date 5. Use the description field to search by common text descriptions such as REF to find debit card transactions. Click Apply Filters . 6. Click on a transaction, to view details such as images of paid checks. 7. Click Print to print the specific transaction or select Ask About Transaction to send a secure message to us. 8. Click Print to print a full list of your filtered transactions. 9. Export transaction activity or search results in the following formats: spreadsheet (xls), spreadsheet (csv), Microsoft OFX (ofx), Quicken (qfx) and QuickBooks (qbo).

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Messages

Our message center allows you to communicate securely with your bank. Messages can be saved by topic for easy reference. Check here for your alerts, replies to your inquiries and bank communications.

To View Your Messages:

Click on Messages . 1. Messages are displayed on the left side of the screen. 2. Delete or reply

to a message in the upper right corner of the message.

3. Create a new message by selecting New Conversation . 4. Messages automatically expire after a certain period of time. A message can be saved indefinitely by selecting this box.

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Transactions

Funds Transfer

Online Banking enables you to transfer funds between accounts quickly and easily. You can access all linked accounts for single or recurring transfers.

To Transfer Funds:

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Click on Transactions , then Funds Transfer . 1. Select the accounts that you wish to transfer funds From and To using the drop- down menus. 2. Enter the dollar amount and date to process the transaction. 3. (optional) If you wish to setup a recurring transaction, click the check box. New input fields will appear and you will need to specify the frequency and date range for this transaction. (optional) You can use the memo field to document the transfer. This may be helpful for your records. 4. After entering the required information, select Transfer Funds .

Do you need to move money to an account you have at another bank? Then, follow the steps to Add an External Account. See page 30 for details.

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Transactions

Activity Center

The Activity Center shows only your Online Banking transaction activity. Depending on the type of account and access, you can review and cancel unprocessed transactions. View debits/credits and the status, type, amount, account and date of your online activity.

To View Unprocessed Transactions:

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Click on Transactions , then Activity Center . 1. You can choose to view Individual Transactions or Recurring Transactions by clicking on the corresponding tab. 2. Click the > next to the transaction to view details. 3. Click Show Filters for additional search options. Click the > to expand search options. 4. To cancel a recurring transfer, make certain you have clicked Recurring Transactions. Click Actions on the right side of the transactions. Click on Cancel Series .

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Transactions

Statements

The Statements feature is a great, virtual filing system. It saves paper and space in your home or office by allowing you to view and save your statements electronically.

To View Your e-Statements:

Click on Transactions , then Statements . 1. To verify that you are able to view a PDF on your computer or smart device, you will need to select the Show PDF button. A PDF will appear with a short code. Type that code into the Verification Code field, then click Verify . 2. If you’re enrolling in Statements for the first time, you will be presented with an enrollment form. Fill out the information. Click “I agree to the listed terms” and select Enroll Now . A screen will appear notifying you of your PDF Acceptance. Click Close . 3. Using the drop-down menus, select the Account, Date and Document Type for your statement, then click Get Statement.

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Transactions

Check Reorder

With Online Banking, you can conveniently reorder checks online. If this is your first check order, please call 888.588.2623.

If you fail to receive your check order, please contact us right away so that we can take precautions to safeguard against identity theft and fraud.

To Reorder Checks:

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Click on Transactions , then Check Reorder . 1. A new window will appear notifying you that you will be entering the website of First Financial Bank’s trusted vendor. Select Proceed to Website . 2. Once on the website, ordermychecks.com, the first thing that you will need to do is verify your identity by inserting your routing number and account number. Then click Login . 3. You will complete your order through our vendor’s website.

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Bill Payment

Getting Started

With Online Bill Pay, you can conveniently make one time payments or setup auto payments so that you do not have to remember to complete a transaction each month. It is easy to setup national billers to pay your phone bill or credit cards as well as pay local service providers. To Get Started with Bill Pay:

Click on Transactions , then Bill Payment . 1. The first time that you log into Bill Pay, you will be prompted to use the Biller Setup Assistant to conveniently enter all of your billers at the same time, or go directly to Pay Bills . 2. In the Biller Setup Assistant , you can add a national biller by simply clicking their name on the left. 3. On the right, the account number, category and next due date can be entered. 4. When all of the information for this biller has been entered, click Save . This process can be repeated for all bills that you want to enter at this time. 5. To add a person or business not listed, enter their name and click Add . 6. At any time, you can exit and start paying bills. The Biller Setup Assistant can be accessed through the Quick Reference side panels at any time. Helpful Hints: • Under Settings , Manage Bill Pay enables you to select one or more accounts that will be available in Bill Pay to fund payments. See page 40 for details.

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Bill Payment

Navigation

There are many ways to search and process your monthly payments. Below are some quick access tools to get the job done efficiently.

To Navigate Bill Pay:

Click on Transactions , then Bill Payment . 1. Quick links to Multi-Pay and Single Pay make payments easy to view billers across the top or as a list. 2. The view of billers can be changed by clicking the drop-down arrow next to View . 3. Billers can be temporarily shown or hidden by clicking Show/Hide Billers in the All drop-down menu options and checking/unchecking the box on the right. Be sure to Save changes. 4. Billers can be easily searched by entering criteria in the search bar.

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Bill Payment

Pay Someone New

Adding a payee or a biller is easy with our Online Bill Pay system. In no time, you will be sending payments locally or nationally.

To Add a Person or Business to Pay:

Click on Transactions , then Bill Payment . 1. Click the Pay Someone New link located at the top of the page. 2. Simply click on a company name to add a national biller. 3. For local businesses or individuals, enter the name of the company on the right. 4. When adding a national biller, fields like the account number must be populated. Click Confirm . 5. When adding a person or local business to pay, a new screen will open for you to enter additional information. Click Confirm . 6. When a person or business has been successfully added, a confirmation screen will appear. You can choose to set up Auto-Pay or add reminders for this bill. 7. Click Pay this biller or Add another biller .

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Bill Payment

Setup Auto-Pay

Staying on top of bills is made easier with Auto-Pay. You can choose to setup recurring payments at varied intervals for each bill. Setting up a recurring payment takes only a few moments, and saves you time by not entering a payment each time a bill is due. You can also choose to receive a reminder of the pending bill instead. To Setup Auto-Pay:

Click on Transactions , then Bill Payment . 1. After successfully creating a person or business to pay, you can choose to set up auto-pay by selecting the link Set up auto-pay . 2. In the new screen the amount, starting date and repetition can be designated. 3. Choose Save or Don’t Save . 4. A new screen will appear confirming your Auto-Pay Options . Click Close . 5. If you would prefer to manually process the payment each month, you can Add a reminder so that you will receive a notification when this payment is due.

Manage reminders under the Helpful Resources Options in the Quick Reference side panel. See page 26 for details.

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Bill Payment

Schedule a Single Payment

There are many options to automate your bill payment. If you would rather set up and send payment for each bill manually, or if you have a situation where you need to make a one-time payment follow the instructions below. To Schedule a Single Payment:

Click on Transactions , then Bill Payment . 1. Click the biller to which a payment needs to be added. 2. Choose the Pay from

account and include other information like category if desired.

3. Select the date by entering the date

manually or using the convenient calendar feature. 4. Adding a note or memo is easy. Notes are visible to account holders, and Memos will be seen by the biller. 5. Click Pay this Bill . 6. Confirm the payment in the new screen by clicking Confirm . 7. A new confirmation screen will open, click Close .

Contact the bank if you need to raise the daily payment limit. Also, payments over $10,000 will be made by check.

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Bill Payment

Expedited Payment

Sometimes you need to pay a bill faster than the typical bill payment cycle. With expedited bill payment, you can send money overnight.

Our Fee Schedule outlines possible fees associated with an expedited transaction.

To Expedite a Payment:

Click on Transactions , then Bill Payment . 1. Click the Auto-Pay transaction that you need to expedite. 2. Click the Need to Pay it Faster? link in the Options drop-down menu or within the bill payment screen. 3. In the Expedited Payment window, specify the amount and other criteria. 4. Click the check box to confirm that you agree with the Terms and Conditions as well as any applicable fees, then click Continue . You will be presented with a new window confirming a successful transaction.

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Bill Payment

Schedule Multiple Payments

Free yourself from the hassle of writing checks and the clutter that comes with traditional ways of paying bills. Multi-Pay is a quick and easy alternative to paying your bills online at the sites of each individual company.

To Schedule Multiple Payments:

Click on Transactions , then Bill Payment . 1. Click Multi-Pay located at the top of the page. 2. The date range of future bills can be altered by clicking All .

3. Simply enter the $ Amount and the specific Deliver By date for each biller. 4. Be sure to add notes, memos or choose to pay it faster by clicking the links. 5. Biller information can be changed by clicking the arrow next to the name. 6. Click Confirm all payments after you have reviewed all transactions.

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Bill Payment

Modify Biller Details

Biller information can be quickly modified if the need arises.

To Modify or Delete Biller Details:

Click on Transactions , then Bill Payment . 1. Click the biller’s name you need to modify. 2. Choose Modify or Delete from the Options drop-down menu. 3. If Modify is chosen, a new window

will open where information can be easily changed including the default category or contact information of the biller.

4. Choose Cancel or Confirm .

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Bill Payment

Modify Auto-Payment

Even after you have set up a payment, you have the ability to edit or cancel your payment up to the time it begins processing. This convenient feature gives you the freedom to change the way you make your payments.

To Modify or Delete Auto-Pay:

Click on Transactions , then Bill Payment . 1. Click the transaction that you need to change or cancel. 2. Click Modify Auto-Pay link from the Options drop-down menu. 3. In the Auto-Pay Options window, modify the criteria. 4. Auto-Pay can be disabled for this biller by clicking Turn Off Auto-Pay . 5. Choose Save or Don’t Save .

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Bill Payment

Quick Reference Panel

The Quick Reference Side Panel provides easy access to bill pay’s most used tools and features.

Quick Reference Side Panels:

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Click on Transactions , then Bill Payment . 1. Bill Pay Activity Panel shows all pending payments. Date ranges can be specified for streamlined viewing. 2. Bill Pay Spending Report shows the amounts spent in each category. 3. Bill Pay Calculator is a tool that shows the balance after all bills are paid. 4. Helpful Resources is a library of tools that make managing and analyzing your spending habits simple.

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Bill Payment

Helpful Resources - Reports

You can receive a detailed overview of your spending habits helping you better manage your finances by running a series of regular reports. You can view them on your computer or you can download them locally to your hard drive.

To Create or Run a Report:

Click on Transactions , then Bill Payment . 1. Click on the Helpful Resources panel. Select Reports . 2. Choose to Create or Modify a report. 3. When creating a report, be sure to specify a unique report name, frequency and criteria. 4. Choose Save or Cancel . 5. Reports can be downloaded and saved locally. Click Download and select a file type from the drop-down menu. 6. Click Close when finished.

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Bill Payment

Helpful Resources - Alert Preferences

Set up alerts to notify you of changes to your security preferences or status updates to your payments. This is an easy way to keep in touch with what is happening with your accounts.

To Manage Alert Preferences:

Click on Transactions , then Bill Payment . 1. Click on the Helpful Resources panel. Select Alert Preferences . 2. Choose which email format is best for receiving the alert. 3. Select or deselect reasons to receive alerts. 4. Choose Save or Don’t Save .

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Bill Payment

Helpful Resources - Categories

Staying organized is essential to keeping your finances in check. Using categories enables you to easily group like payments together for unity when creating reports.

To Add / Modify Categories:

Click on Transactions , then Bill Payment . 1. Click on the Helpful Resources panel. Select View/Modify Categories . 2. To add a category, simply enter a unique category name. 3. Click Add . 4. Category names can be modified by entering a new name. 5. Icons that help differentiate the categories can also be changed. 6. It is easy to delete categories by checking the box under the Delete column. 7. Choose Continue or Don’t Change .

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Branches

Branches and ATMs

Looking for the branch location or ATM nearest to you? You can click on the Branches or ATMs button to locate First Financial Bank’s branches and ATMs.

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Services

Stop Payment

Using Online Banking with First Financial Bank, you can initiate a Stop Payment request on a paper check. Visit the Activity Center to review the status of your request. The Stop Payment will remain in effect for six months. See our Fee Schedule for applicable fees.

To Initiate a Stop Payment Request:

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Click on Services , then Stop Payment . 1. Select the account for which you wish to stop a payment. 2. Enter a check number, payee, check amount and date. 3. Click Send Request .

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Services

Add External Account

Need to transfer funds to an account you have at another financial institution? Then, the External Transfers feature is a perfect solution.

Simply follow the instructions to Add Your Account. We will send two small deposits to your External Account. Using the amounts of those deposits, you can follow the steps to Verify Your Account. The next time you need to send money to your External Account, use the Fund Transfer feature and select your EXTERNAL account. To Add an External Account:

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Click on Transactions, then Add External Account . 1. Enter the Account Number and the financial institution’s routing number in the spaces provided. These numbers are located across the bottom of a paper check. 2. From the drop-down menu, choose the Account Type . 3. Click Continue . You should then receive two micro deposits within 2-3 business days to the external account. Once you see these deposits, go to the Verify External Account menu option to enter the amounts and activate your external account.

Transfers to an External Accounts are not immediate. Your funds will move electronically within 2-3 business days.

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Services

Verify an External Account

Once you request to add an external account, check the history of that account and locate the two micro-deposits that have been made. You will then be asked to provide those amounts, which verifies your ability to make transfers and proves your ownership of the outside account. To Verify an External Account:

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Click on Transactions , then Verify External Account . 1. To begin, click Submit . You will be directed to a new window. 2. Select the Account you would like to verify. 3. Enter the amounts of the micro-deposits sent to your external account. 4. Click Submit .

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Services

Custom Debit Card

First Financial Bank allows you to be a designer and create a personalized debit card. You can choose an image from the online gallery or upload your own. You can even move, rotate or resize images to your liking. Click Get Started to begin designing. $4.99 will be deducted from your active First Financial Bank account.

To Create a Custom Debit Card:

Click on Services , then Custom Debit Card . 1. Click the green Get Started button. 2. Follow the online instructions to upload an image. 3. Once completed, your new custom debit card will be mailed.

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Help

Get the most from Online Banking by using HELP. Find “what you need to know” and “what you can do”.

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Settings

Account Preferences

In Account Preferences , you can create name and display preferences and the order in which you wish to view your Online Banking accounts. To Setup or Change your Viewing Preferences

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Click on Settings , then Account Preferences . 1. Customize your account display name in Online Banking and choose the order preference for viewing. 2. Click Submit .

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Settings

Security Preferences

In Security Preferences , you can change your Password, Login ID and update contact options for delivery of your secure access code.

To Set Up or Change Your Security Preferences: Click on Settings , then Security Preferences .

Change Password: When changing your

password, make sure you follow the guidelines for creating a strong password.

Change Login ID Be sure to create a login username that you will remember, but is not too recognizable.

Challenge Code For convenience, you have the option of creating a Challenge Code as part of the login process. A challenge code allows you to login without receiving a Secure Access code. Secure Delivery Make sure we have your correct email address and phone number on file so you can receive a Secure Access Code when logging in from an unregistered device. Adding your cell phone number to receive a Secure Access Code by text is very convenient.

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Settings

Alerts

You can create and manage alerts to remind you of important dates, warn you about the status of your accounts and when certain transactions occur. When you create an alert, you specify the conditions that trigger the alert as well as the delivery option to receive that alert. All alerts will automatically be sent to your Online Banking Messages, regardless of the additional delivery preferences you have chosen.

To Set Up Alerts:

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Helpful Hint: Use Transaction Alerts to notify someone when a Wire Transfer has been drafted, authorized, processed, cancelled or has failed. Click on Settings , then Alerts . 1. To create an alert, click the Create New Alert button. From the drop-down menu select the type of alert you wish to add. 2. To view details of an existing alert, choose the Edit link on the right side of the alert box. Delivery preferences include: • Secure Message within Online Banking • Phone Number • SMS text message number • Email to an address you specify

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Settings

Security Alerts

Security Alerts allow you to enable specific alerts to keep you informed of changes to your account and online profile. Alerts can be delivered via Secure Message within Online Banking, email, SMS text message and phone.

To Edit Security Alerts and Delivery Preferences:

Click on Settings , then Alerts , 1. Click on the

> next to Security Alerts. 2. To activate an alert, click the On/Off button that corresponds with the appropriate alert. 3. To edit delivery preferences, click the Edit Delivery Preferences link at the top. 4. Enter the contact information for your preferred delivery method. 5. Click Save when finished.

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Settings

Address Change

It is important to maintain current contact information on your account. To Change Your Address:

Click on Settings , then Address Change . 1. Choose which account this change will apply to. 2. Update your contact information. 3. Click Submit when finished.

If your email address changes, please update your security settings, secure delivery and statement delivery profiles.

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Settings

Statement Delivery

In Statement Delivery , you can change how you would like the statements delivered. Your choices include E-Statement or Paper Statement. Your choices include download and E-Statement and traditional mail.

To Set Up or Change Your Statement Delivery Preferences:

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Click on Settings , then Statement Delivery . 1. Use the drop-down menu to choose your delivery type. 2. Enter the email address to which we will send E-Statement notifications. 3. When you have made the changes that you need, click Save .

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Settings

Manage Bill Payment

With Bill Pay Management you can choose the accounts that will be associated with your bill payment options.

To enroll in Business Bill Payment contact us at 877-627-7201.

To Enroll in Bill Pay:

Click on Settings , then Manage Bill Payment . 1. The first time you access Manage Bill Payment , you will be presented with available accounts to link to your bill payment features. You can later add accounts, but you can never remove the account you originally enrolled. Click the account you would like to use. 2. Click Enroll in Bill Pay . You should see an Enrollment Successful response. Click Continue to Bill Pay to get started paying your bills through Online Banking. 3. The next time you access Manage Bill Payment , you will have the ability to select one or more accounts from which to pay your bills.

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