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| EASTERN CARIBBEAN CENTRAL BANK ANNUAL REPORT 2018/2019
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Continue to transform the ECCB Along S.T.A.R Values
ECCB S.T.A.R Awards
The ECCB S.T.A.R Awards recognise and celebrate the individuals and the department which exemplify the Bank’s mantra of: Service
Excellence, Teamwork and Truth Telling, Accountability and Results. The Awards are presented in two categories: Individual and
Department. Nineteen individual nominations and three department entries were submitted for consideration. The 2018 awards were
presented at the Bank’s Annual Banquet and Awards Ceremony held on 8 December.
Department S.T.A.R Award
The Banking and Monetary Operations Department (BMOD) received the 2018 Departmental STAR. The BMOD was instrumental in
facilitating the overall implementation of Phase Two of the Eastern Caribbean Automated Clearing House, and the Electronic Funds Transfer
System, thus making payment settlements in the ECCU faster and more secure. The department was also instrumental in revitalising the
Eastern Caribbean Payments Council.
The BMOD also embraced the mandate of improving the Bank’s profitability by undertaking several initiatives which will result in
approximately 2.8 million dollars in cost savings annually. In addition, the department embarked on several initiatives to enhance team
spirit, including: recognising staff members for Mother’s Day and Father’s Day; and engaging in activities outside work such as: Christmas
party and movies nights.
Individual S.T.A.R Awardees
The six staff members rewarded for exemplifying the S.T.A.R mantra were:
1. Livia Bertin-Mark, Examiner - Bank Supervision Department
2. Acklyn Blaize, Corporate Relations Officer - Corporate Relations Department
3. Gwendy Francois-Anselm, Human Resource Officer, Human Resource Department
4. Exzaver Garvey, Office Attendant - Support Services Management Department
5. Paula Hazel, Security Officer - Support Services Management Department
6. Micah John, Assistant Facilities Engineering Technician in the Support Services Management Department
Governor Antoine presents the 2018 Department S.T.A.R Award to Director,
Banking and Monetary Operations Department, Raquel Leonce
ORGANISATIONAL EFFECTIVENESS
Banking and Monetary Operations Department Team