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NOHASSLE
WARRANTY
BEST PRICE
PROMISE
†Finance example typically based on a 5 year lease purchase agreement. Finance subject to status, full terms and conditions available on request. Other finance options available. All prices exclude VAT at 20%. Price, availability and specification may change without prior notice.
Warranty subject to manufacturers terms and conditions of use. Errors and omissions excluded. Offers valid until 31st December 2016. Prices correct at time of going to press: September 2016.
Autologic Diagnostics
AUTOLOGIC ASSIST
TECHNICAL SUPPORT
ASSISTPORTAL
ASSISTCALL
ASSISTRESCUE ASSISTCAPTURE
ASSIST PASS
THRU SUPPORT
ASSIST OTA
Feed the Fault2Fix Team
with detail via AssistPlus
or website.
Select contact route
(call or email).
They’ll get back to you
with comprehensive
answers.
For those panic
situations when you
need a guiding
voice fast.
We’ll find you the right
Technical expert
to guide you through
to a fix.
Allow our expert
technician to view your
AssistPlus screen and
talk you through the next
steps on the road to
detecting the right fix.
Use AssistPlus
to capture still or video
pictures and save them
in your Assist Cloud.
You can share these
with the Fault2Fix Team
via email if required.
Pass Thru Support can
be a dauntling process,
especially if you are
dealing with multiple
vehicle brands.
Assist will guide you
through the complex
process towards
the best fix.
AssistPlus is cloud-
connected meaning
the latest Assist Software
is instantly available,
eliminating lengthy
reinstall procedures.
So you are up-to-date
with the latest info
at all times.
2006 Mini was booked in to have driver’s window regulator replaced
due to the window not going up / down.
A very straight forward replacement and the window now works fine
however when parking the car in the collection bay the technician
noticed the remote central locking was not working and could not
remember whether it did before.
Fully expecting the customer to say the key had been working
perfectly beforehand, he decided to dig deeper. The fob battery was
replaced and basic programming technique used to no avail. Time to
worry as the customer was collecting their car in one hour.
Assist Plus was plugged in and vehicle scanned however nothing
that would relate to the problem with the remote. Nevertheless,
the technician forwarded the full scan to Autologic Vehicle Diagnostic
Support, making sure to explain the issue in the ‘Work done to
Vehicle’ notes section.
He received a call from the BMWMini Team who asked him to sit in
the car with a basic multi-meter on the 20hz setting. He was guided
step by step to carefully remove the casing behind the rear view
mirror and pay attention to two wires only (wire colours were pointed
out as if Autologic were sat in the passenger seat!) while these two
wires were probed a colleague was requested to press the unlock
button and then the lock button on the key fob. Assist Plus asked
for the resistance seen which was zero. A double check of probe
connection was made but still zero. On that information Autologic
were happy to inform the key remote was not working regardless of
what work had been done on the vehicle. Phew!!
When the customer came to collect the Mini the reception explained
how they hoped that by exchanging the drivers regulator the key
may have started working again as sometimes they are related.
The customer replied – “It hasn’t worked since I went swimming in
the sea with the key still in my shorts!”
The moral here is the garage owner was given solid confidence
by Autologic Assist that they had done nothing wrong.
I am sure as a garage owner / technician yourself you can think
of MANY similar scenarios!
AUTOLOGIC ASSIST
+ 12 MONTHS SUPPORT CONTRACT
355 77 4730 + 356 77 6390
AUTOLOGIC ASSIST
+ 36 MONTHS SUPPORT CONTRACT
355 77 4730 + 356 77 6410
£
46
.37†
WEEKLY
FROM ONLY
ONLY
£
9,200
.00
£
58
.46†
WEEKLY
FROM ONLY
ONLY
£
11,600
.00
YOUR AUTOLOGIC ASSIST SUITE OF CAPABILITIES
AUTOLOGIC’S TECHNICAL EXPERTS AROUND THE GLOBE BRING DECADES OF EXPERIENCE IN WORKING
WITH BMW, MERCEDES, VW, AUDI, JAGUAR, LAND ROVER, PEUGEOT, CITROEN, RENAULT, DACIA AND VOLVO.
CASE STUDY
Owner – Birmingham
Car – 2006 BMWMini
Fault – Window winder not operating
Data – No fault found