New York State Franchise Law for New Car Dealers

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2
KEY TERMS
TO THE NEW YORK
STATE FRANCHISE LAW
Definitions...................................................................... 8, 9, 10, 11, 12
A
Administrative Hearing................................................ 52, 53, 54, 55
Advertising........................................................................22, 24, 46, 47
Allocate/Allocation.................................................40, 43, 44, 45, 46
Alter/Alteration................................................................ 27, 28, 35, 36
Appeal ................................................................................................ 42, 55
Arbitration................................................................................................51
Audit................................................................................................... 48, 49
B
Breach ........................................................................................................31
C
Captive Finance......................................................................................38
Chargeback.............................................................................. 48, 49, 50
Construction.................................................... 26, 27, 28, 35, 36, 56
Customer Satisfaction Index (CSI).................................................38
D
Delivery and Preparation....................................................................46
E
Exclusive Dealership Facilities...........................................................27
Export ........................................................................................................40
Extended Service Contract ......................................................... 25, 26
F
Factory Store .....................................................................14, 17, 18, 40
Fleet Program.......................................................................................... 40
G
Good Faith............................................................... 26, 31, 40, 45, 49
H
Heirs................................................................................................... 33, 34
I
Image.................................................................................................. 28, 29
Incentive Program(s)............................................................ 32, 35, 37
L
Labor Reimbursement Rate....................................................... 46, 47
Line Make....................22, 29, 30, 35, 36, 38, 39, 41, 42, 43, 45
Loaner........................................................................................................44
M
Maintenance Plan.......................................................................... 25, 26
Marketing.......................................................................... 21, 39, 48, 49
Mediation......................................................................................... 52, 53
N
Nonrenewal of Franchise.................................................... 30, 35, 50