Crest 2015 Catalog With Prices

265 / 276

Policies & Warranties
265
phone: 1-800-328-8908 | fax: 1-800-369-9207 | online: | 2015 | F35
Contact Us
By Telephone:
We offer convenient, toll-free ordering.
Call 1-800-328-8908 from anywhere in the USA or Canada.
Corporate office: 320-275-3382.The Crest Customer Relations
Department is available to place your order or assist you with
any questions Monday - Friday from 7:00 a.m. until 5:00 p.m.
(CentralTime).
By Email:
By Internet:
By Mail:
Crest Healthcare Supply
195 Third Street South
PO Box 727
Dassel, MN 55325-0727
By Fax:
Fill in the order form or fax your order form to our toll free
Fax:1-800-369-9207, available 24 hours.
Privacy
Crest Healthcare Supply protects the privacy of our
customers, and will never sell your contact information
to a third party. Purchasing a product from Crest
Healthcare Supply is considered consent to receive future
promotions, unless you tell us otherwise.
Ordering
Order Minimum
Our minimum order value is $25, excluding freight.
Order Expediting
Crest will attempt to expedite all orders being shipped
by air delivery. Crest will also attempt to ship products by
ground within 24 hours of receipt of your order. You will
be advised if a product you order is out of stock or has an
extended lead time by our Customer Relations
Department.
Returns
Return Authorization Policy
If you order the wrong item or are dissatisfied with your
purchase,pleasecall foraReturnAuthorizationnumber (RA#).
Return the item along with a copy of your invoice within 30
days fromthedateof invoice.We will replace the item or issue
credit to your account.All itemsmustbe inoriginalpackaging
and in sellable condition or restocking fees may apply. All
items returned after 30 days from date of invoice will be
subject to a restocking fee. Returns after 90 days are not
normally accepted.
Personal use items are not returnable if removed from
their original packaging. Custom-Made products are not
returnable.
Volume purchases and items built to order are subject to
restock fees unless found to be defective.
Items with an asterisk ( * ) are shipped directly from our
vendors. Returns may be subject to our vendor’s return
policy and may incur a restocking charge. Purchaser is
responsible for all freight charges unless an itemwas shipped
in error or is defective within 30 days from date of invoice.
Warranties
Warranty
Crest warrants that all products manufactured by Crest which do not otherwise have a stated warranty period shall be free from defects
in material and workmanship for a period of one (1) year from the date of shipment of the products to you. All television receivers are sold
“as is” and no warranty shall apply. All products manufactured by a third party and distributed by Crest are sold to you “as is” and are
subject only to the warranties provided by the manufacturer, if any.
Any warranty granted in this agreement is for the exclusive benefit of you and shall not accrue to the benefit of any third party. Crest makes no
warranties as to the products except as described herein and expressly disclaims all other warranties whether expressed, implied or statutory,
including the warranties of merchantability and fitness for a particular purpose, non-infringement, or warranties arising from the course of
dealing or usage of trade.
The warranties set forth above are also subject to the following provisions:
1. The warranties are void and do not cover any products that have been altered, tampered with, abused, misused, or used for purposes other
than for the use intended by Crest.
2. You are responsible for costs incurred to return products to Crest or a third party manufacturer for warranty claims. Products repaired by
Crest will be returned to you postage paid.
3. A minimum cleaning charge may apply to certain products.
4. Repaired or replaced products will be covered for the balance of the original warranty period, if any.
To make a claim under this warranty, simply obtain a Return Authorization Number from the Crest Customer Relations Department at:
1-800-328-8908. Return the unit prepaid to Crest Healthcare Supply at 195 Third Street South, Dassel, MN 55325-0727.
If you need additional information on this written warranty or assistance in obtaining service, email
or write to: Crest Healthcare Supply, 195Third Street South, P.O. Box 727, Dassel, MN 55325-0727.
Delivery
Delivery Policy
Crest Healthcare Supply utilizes FedEx Ground or Air, UPS Ground or Air and common carrier to ensure your products arrive on time. You may choose
from the following options:
Standard Ground Service 7-10 business days from receipt of order
3-Day Air 3 business days from receipt of order
2-Day Air 2 business days from receipt of order
1-Day Air 1 business days from receipt of order
All orders must be received by 2:00 p.m. CST to ship same day (1:00 p.m. if submitting an order through .
1-Day Air Saturday Delivery is only available in certain areas. Call our Customer Relations Department for availability. Shipments to AK, HI and PR
must use 1 or 2-day air delivery. Please add an additional 1-2 days for delivery, and call to obtain a cost estimate. Items marked with the "Truck
Shipped" logo cannot be shipped via common carrier. Please call to verify your facility’s receiving capabilities to ensure on-time delivery.
Shipping Locations
All products are shipped from Crest Healthcare Supply headquarters in Dassel, Minnesota unless noted with an asterisk ( * ). Allow additional time for
delivery of most items.
Freight Policy
All freight is F.O.B origin with freight handling charges prepaid and added to the invoice. Large items shipped via common carrier(Tr uck) are note with
the following symbol . It is recommended that the purchaser call Crest for a freight quote prior to placing an order for these items. Freight included
offers apply to the continental U.S. only.
Pricing
Product Pricing and Information Policy
All listed prices and products in this catalog are subject to change without notice. Crest Healthcare Supply makes every effort to ensure the
accuracy of listed prices, product photography and specifications. Crest is not responsible for photographical or typographical errors.
Customer isresponsible foranyadditionaltaxesor feesassociatedwith internationalorders.
ISO 9001 CERTIFIED